The Digital Marketing Specialist manages and executes comprehensive digital marketing programs for a portfolio of customers to drive revenue and engagement. This role acts as a strategic advisor, creating marketing plans, managing paid advertising, and optimizing content across various digital channels.
Provide technical assistance to clients regarding website functionality, content display, and data-related concerns. Serve as a frontline resource to troubleshoot issues while ensuring a high-quality client support experience.
The Customer Support Specialist acts as the first point of contact for incoming client requests, providing technical support and troubleshooting across various software products. They are responsible for documenting issues, managing tickets, and ensuring adherence to service level agreements while maintaining positive customer relationships.
Lead the end-to-end UX/UI design for nextRec while managing a small team of product designers. Establish design processes, maintain design system standards, and integrate AI-augmented workflows across the Recreation Design Team.
Design and maintain stored procedures and SSRS reports while owning the customer-facing Postgres data mart. Lead the migration from legacy Go ETL to a modern Snowflake and dbt pipeline while serving as a technical expert for enterprise clients.
Serve as the primary contact for client support requests, providing advanced technical assistance for accounting, payments, and membership products. Manage complex multi-system issues and collaborate with the product team to improve software functionality and client retention.
Own the end-to-end mobile development for both iOS and Android, from architecting features to shipping and maintaining them in stores. Drive the adoption of AI-assisted development workflows and optimize app performance and stability metrics.
