The Customer Support Specialist acts as the primary point of contact for users, providing technical assistance and resolving inquiries across multiple channels. They are responsible for driving customer retention, meeting performance metrics, and escalating actionable product feedback to internal teams.
The Drop Hunter is responsible for searching, evaluating, and acquiring expired domains through auctions and marketplaces to support SEO initiatives. They will also manage domain assets, including registrations and transfers, while collaborating with SEO teams to meet project requirements.
The Customer Support Specialist acts as the primary point of contact for users, providing technical assistance and resolving inquiries across multiple channels. They are responsible for driving customer retention, meeting performance metrics, and escalating actionable product feedback to internal teams.
The Customer Support Specialist acts as the primary point of contact for users, providing technical assistance and resolving inquiries across multiple channels. They are responsible for driving customer retention, meeting performance metrics, and escalating actionable feedback to internal teams.
The Customer Support Specialist acts as the primary point of contact for users, providing technical assistance and resolving inquiries across various communication channels. They are responsible for driving customer retention, meeting performance metrics, and escalating actionable product feedback to internal teams.
The Conversion Manager will monitor payment conversion rates and analyze transaction data to identify reasons for declines. They will utilize payment dashboards for real-time monitoring and manage payment routing and cascading strategies.
Conduct outbound calls to an existing customer base to reactivate players and promote current bonuses and tournaments. Maintain accurate records of call outcomes in the CRM while meeting personal performance targets.
The VIP Team Lead will manage, motivate, and develop a team of VIP Managers to ensure high performance and service quality. They are responsible for monitoring key performance indicators, optimizing operational processes, and handling complex VIP escalations.
Provide timely customer support via live chat, instant messengers, and email while maintaining a professional and customer-centric approach. Collaborate with internal teams to resolve customer issues and adhere to product knowledge and support guidelines.
Provide timely customer support via live chat, instant messengers, and email while maintaining a professional and customer-centric approach. Collaborate with internal teams to resolve customer cases and operational issues while adhering to support guidelines.
Provide timely customer support via live chat, email, and instant messengers while maintaining high service quality. Collaborate with internal teams to resolve operational issues and handle customer requests effectively.
Coordinate delivery across multiple teams and stakeholders while managing dependencies, risks, and capacity. Proactively improve delivery workflows and ensure cross-functional initiatives are executed successfully.
Manage financial control across payment providers, including reconciliation, liquidity monitoring, and settlement processing. Investigate financial discrepancies and provide actionable insights for cost optimization and process improvement.
The Senior BI Analyst will develop and maintain Power BI dashboards while automating recurring reporting processes to support business planning and P&L. They are responsible for gathering business requirements, ensuring data integrity, and delivering end-to-end analytical solutions for key product metrics.
The PSP Account Manager will oversee the onboarding of new B2B merchants and manage existing portfolios to drive revenue growth and retention. They will lead commercial discussions, optimize payment performance, and collaborate across departments to ensure seamless service delivery.
You will own and elevate the data-driven decision-making process by building robust analytics frameworks and managing experimentation at scale. Additionally, you will mentor junior analysts and influence cross-functional teams to translate statistical findings into clear business recommendations.
You will manage a portfolio of VIP clients by creating personalized activation plans and monitoring their daily activity to drive engagement. Additionally, you will resolve client issues, handle complaints, and collaborate with the team to improve the overall customer experience.
The VIP Support Manager will build and maintain long-term relationships with VIP clients through personalized activation plans and daily communication. They are responsible for monitoring client activity, handling significant wins or losses, and resolving issues to improve overall customer experience.
The VIP Trader will oversee regional VIP betting activities, including managing limits, lines, and manual acceptance of large stakes. They will also collaborate with regional teams to ensure operational alignment and develop procedures for bet acceptance and compliance.
You will own the behavioral analytics framework, driving data-informed decisions through user funnels, cohort analysis, and retention metrics. Additionally, you will lead experimentation efforts by designing A/B tests and mentoring junior analysts to foster a data-driven culture.
The Affiliate Manager will build and maintain strong relationships with partners while actively recruiting new traffic sources. They are also responsible for monitoring traffic quality and analyzing performance metrics to optimize campaign outcomes.
The Team Lead Payroll will manage the full cycle of payroll, bonuses, and payouts while ensuring accurate management accounting and budgeting. They will also oversee international tax compliance, process automation, and provide leadership to the finance team.
You will lead a team in managing full-cycle payroll, bonuses, and international tax compliance across multiple jurisdictions. Additionally, you will oversee management accounting, budgeting, and the automation of accounting systems through technical specifications.
The VIP Agent will manage relationships with high-value clients through various communication channels and develop personalized activation plans. They are also responsible for monitoring client activity, resolving account issues, and collaborating with the team to improve the overall customer experience.
The VIP Manager will build and maintain long-term relationships with high-value clients by providing personalized support and proactive account management. They will coordinate with internal teams to resolve complex requests and monitor player activity to ensure a premium customer experience.
The VIP Agent will communicate with high-value clients across multiple channels to manage accounts, resolve issues, and create individual activation plans. They will also monitor client activity, handle significant wins and losses, and collaborate with the team to improve overall customer experience.
The Financial Business Partner will manage the full reporting cycle for marketing, oversee budgeting processes, and perform regular financial reconciliations. They will also provide actionable insights to business teams by analyzing financial data and monitoring budget execution against performance goals.
Manage and develop products across multiple brands and geographies while analyzing user behavior and business metrics. Collaborate with cross-functional teams including CRM, Marketing, and Technical departments to drive product releases and roadmap planning.
Manage and develop products across multiple brands and geographies while analyzing user behavior and key business metrics. Drive product initiatives from definition to release by collaborating with cross-functional teams including marketing, analytics, and design.
Cyprus, Poland, Portugal +3 more5-10 yrs expFinance
The accountant will manage tax and accounting support for Ukrainian FOP and Polish JDG entities, including registration, invoicing, and reporting. They will also provide tax consultations and maintain financial records using banking and accounting software.
Develop and execute a comprehensive global SEO strategy to drive organic traffic and revenue for Crypto Casino and Sportsbook products. Lead and mentor an in-house SEO team while managing technical health, content architecture, and cross-functional stakeholder reporting.
You will be responsible for building and managing a stable media buying infrastructure and executing performance campaigns on Twitter/X. This includes generating and testing ad creatives, landers, and funnels while collaborating with technical and design teams.
Kazakhstan, Poland, Portugal +4 more0-2 yrs expMarketing
You will build and structure a stable Snapchat media buying process from scratch while managing performance-driven campaigns for gambling applications. This role involves testing creative hypotheses, optimizing technical integrations, and scaling campaigns across international markets.
You will own the technical function of the analytics department, building and scaling BI infrastructure from the ground up. You will lead teams across reporting, data tech, and AI while driving automation and data-driven decision-making.
You will be responsible for sourcing, onboarding, and activating new affiliates while managing deal economics to maximize profitability. Additionally, you will monitor key performance metrics and nurture existing relationships to scale traffic within the crypto iGaming niche.
You will build and manage a comprehensive SEO strategy for a large-scale streaming platform, focusing on technical indexation, content optimization, and performance growth. Additionally, you will lead a small SEO team while collaborating with product and development departments to drive organic traffic and conversion.
Manage VIP and pre-VIP client relationships across multiple communication channels to ensure loyalty and growth. Analyze account activity to provide personalized offers and resolve complex issues like payout delays or bonus disputes.
The CRM Manager will plan and execute campaigns across casino and sportsbook verticals to manage the full player lifecycle. They will also analyze campaign performance and collaborate with cross-functional teams to improve engagement and retention.
The role involves monitoring data quality and creating automated reports and dashboards to track key product metrics. It also requires optimizing Tableau performance and resolving data discrepancies to improve operational efficiency.
Cyprus, Oman, Portugal +4 more5-10 yrs expMarketing
Define and execute a global organic acquisition strategy focused on business outcomes like FTD, LTV, and GGR. Lead high-performing teams across technical, product, and brand protection SEO while managing budgets and executive reporting.
Source, onboard, and manage a network of crypto iGaming affiliates and media buying teams. Optimize deal economics and monitor key conversion metrics to maximize traffic profitability and revenue.
Manage personal communication and long-term relationships with VIP and pre-VIP clients via various digital channels. Focus on increasing deposits and turnover while handling disputes and negotiating personal conditions to maintain loyalty.
The role involves conducting regular quality monitoring of support agents and providing structured feedback to drive growth. Additionally, the specialist will develop training materials, conduct knowledge assessments, and analyze customer feedback to optimize service processes.
Lead and scale a distributed team of VIP managers to drive growth in NGR, retention, and LTV for top-tier players. Develop strategic VIP programs for casino and sportsbook products, including crypto-native experiences and high-value client hosting.
Manage the full cycle of payroll and bonuses while ensuring accurate management accounting and budgeting. Lead the team in optimizing accounting processes and ensuring international tax compliance across multiple jurisdictions.
Analyze and optimize various tax implications and structure local and cross-border transactions. Collaborate with internal teams and external advisors to manage tax audits and monitor international legislative changes.
Analyze and optimize various tax implications and structure local and cross-border transactions. Collaborate with internal teams and external advisors to manage tax audits and monitor international legislative changes.