BlackCloak

Incident Responder (Tier 2)

BlackCloak · Full Time · 7 days ago

BlackCloak

🌎 United States 💵 $80000 - $90000 per year ⭐ 2-5 yrs exp 💼 Others

The role involves remotely onboarding clients, triaging cybersecurity alerts, and performing network vulnerability scans. The responder will identify security events and provide mitigation responses while mentoring team members and participating in an on-call rotation.

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CyberSecurity & Identity Protection Engineer (Tier 3)

BlackCloak · Full Time · a month ago

BlackCloak

🌎 United States 💵 $110K - $130K per year ⭐ 2-5 yrs exp 💼 Software Development

Deploy and manage EDR solutions and identity monitoring platforms to protect high-profile clients from cyber threats and identity theft. Automate security workflows using SOAR and AI while conducting vulnerability assessments and incident remediation.

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Client Success Manager - Private Client Services

BlackCloak · Full Time · a month ago

BlackCloak

🌎 United States 💵 $55000 - $70000 per year ⭐ 2-5 yrs exp 💼 Sales

Manage the end-to-end client experience by leading onboarding, conducting periodic outreach, and driving platform adoption. Act as a dedicated resource for remediating cyber threats and managing identity theft incidents for high-profile clients.

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Client Account Manager

BlackCloak · Full Time · 3 months ago

BlackCloak

🌎 United States 💵 $70000 - $80000 per year ⭐ 5-10 yrs exp 💼 Sales

The Client Account Manager will maintain and grow business relationships with corporate clients, ensuring they achieve maximum value, secure annual renewals, and identify growth opportunities within established accounts. This role involves strategic relationship mapping, acting as a trusted advisor, and collaborating with internal teams to meet Annual Recurring Revenue (ARR) goals.

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Technical Success Specialist

BlackCloak · Full Time · 3 months ago

BlackCloak

🌎 United States 💵 $55000 - $70000 per year ⭐ 0-2 yrs exp 💼 Others

The specialist will serve as the initial point of contact to quickly resolve client questions and technical issues, managing tickets within established Service Level Agreements. This role also involves providing guidance on privacy and identity theft matters, coordinating internal resources, and enrolling client devices onto the BlackCloak platform.

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Senior Software Engineer (Fullstack/Front-end Focus)

BlackCloak · Full Time · 3 months ago

BlackCloak

🌎 United States 💵 $150K - $170K per year ⭐ 5-10 yrs exp 💼 Software Development

The engineer will own member-facing features end-to-end, designing and implementing polished mobile experiences in React Native and shipping features from the UI through the API and supporting services. They will also develop TypeScript services, integrate with cloud systems, and treat the UI as a reliability-sensitive system.

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Senior Enterprise Relationship Manager

BlackCloak · Full Time · 4 months ago

BlackCloak

🌎 United States 💵 $120K - $130K per year ⭐ 5-10 yrs exp 💼 Others

The Senior Enterprise Relationship Manager will develop and maintain strong relationships with enterprise clients, acting as the main point of contact for their cybersecurity needs and proactively identifying opportunities to deliver value. This role involves collaborating with internal teams to ensure seamless solution implementation, providing ongoing support, monitoring accounts, and acting as an advocate for clients within the company.

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Senior Field Marketing Manager

BlackCloak · Full Time · 4 months ago

BlackCloak

🌎 United States 💵 $100K - $125K per year ⭐ 5-10 yrs exp 💼 Marketing

The Senior Field Marketing Manager will develop and execute regional field marketing plans to generate leads and support sales objectives. This role also involves managing relationships with partners and analyzing marketing performance for optimization.

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Client Success Manager

BlackCloak · Full Time · 4 months ago

BlackCloak

🌎 United States 💵 $55000 - $70000 per year ⭐ 2-5 yrs exp 💼 Sales

As a Client Success Manager, you will communicate directly with clients and work closely with internal teams to ensure a flawless experience. You will also help ensure the successful adoption of the BlackCloak platform and drive ongoing value for clients.

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