The Incident and Change Manager acts as the single point of contact for customer escalations and leads major incidents through their lifecycle to ensure SLA compliance. They also collaborate with stakeholders to manage device change requests and implement solutions to improve customer experience.
The architect will own the end-to-end design and integration of Salesforce Service Cloud and Google CCaaS platforms. They will lead cross-functional teams to define target-state architecture, ensuring solutions are scalable, secure, and aligned with enterprise standards.
Design, develop, and support scalable Salesforce Service Cloud solutions including case management and omnichannel routing. Collaborate with architects and stakeholders to implement integrations and ensure platform stability through DevOps and best practices.
Develop full-stack software solutions using JavaScript frameworks, applying sound development practices and design patterns. Contribute to testing frameworks and code coverage, maintain documentation, conduct peer reviews, and support continuous improvement.
The role involves evaluating internal controls, performing audits, and ensuring compliance with Indian financial regulations. Additionally, the executive will assist in financial planning, budgeting, and preparing reports for management.
The Data SME will act as the primary subject matter expert for billing and payment data to support strategic AI initiatives. They will collaborate with Data Engineering and AI teams to build solutions that analyze customer communications and billing outcomes.
The candidate will design, develop, and support scalable Quote-to-Cash and Revenue Lifecycle Management solutions. They will collaborate with architects and business stakeholders to translate requirements into technical solutions using Salesforce technologies.
The developer will design, develop, and support scalable Quote-to-Cash and Revenue Lifecycle Management solutions. They will collaborate with architects and business stakeholders to translate requirements into technical solutions using Salesforce technologies.
You will be responsible for developing and maintaining TV applications like Crave and CTV while collaborating with product owners on technical specifications. The role involves implementing robust unit and UI tests, participating in Agile ceremonies, and ensuring high-quality user experiences.
Design, develop, and maintain Chromecast Receiver applications while integrating video backends, DRM, and analytics platforms. Collaborate with cross-functional teams to optimize playback performance and resolve production issues.
Design, develop, and maintain scalable applications using .NET Framework, .NET Core, and C# while building responsive UIs with ReactJS and TypeScript. Collaborate with cross-functional teams to contribute to cloud migration initiatives and optimize application performance.
The Senior Salesforce Architect will design, develop, and deploy custom applications on the Salesforce platform while integrating enterprise systems using APIs. They will also collaborate with stakeholders to define project objectives and mentor junior developers to ensure technical excellence.
Perform manual Tier 1 triage by monitoring, detecting, and classifying incidents across a diverse application portfolio. Coordinate with support groups and application owners to resolve incidents while contributing to the shift toward proactive issue prevention.
Lead the technical design, configuration, and enhancement of the Ivalua Source-to-Pay suite while ensuring seamless integration with enterprise systems. Act as the technical subject matter expert to mentor junior developers and drive innovation across procurement processes.
Architect, implement, and manage enterprise-wide Akamai CDN solutions while leading the migration of digital assets. Collaborate with cross-functional teams to optimize performance, security, and observability using tools like Dynatrace and automation scripts.
The Data Architect will design and govern enterprise data architecture to enable scalable analytics, reporting, and data-driven decision-making. This role involves building ETL/ELT pipelines, integrating enterprise systems, and partnering with stakeholders to deliver actionable insights.
You will design, develop, and support scalable Quote-to-Cash and Revenue Lifecycle Management solutions using Salesforce Revenue Cloud and OmniStudio. Additionally, you will collaborate with architects and business stakeholders to translate requirements into technical solutions while managing integrations with ERP and external platforms.
Lead the end-to-end lifecycle of software applications and oversee the design and deployment of BI solutions to enable data-driven decision making. Manage technical teams and collaborate with stakeholders to translate business requirements into scalable technical solutions.
Manage hybrid networks across GCP, Azure, and telecom partners while automating infrastructure via Terraform. Design load balancing for zero downtime and secure AI integrations using Private Service Connect.
Design, build, and maintain scalable web applications and APIs using a full-stack approach. Collaborate with cross-functional teams to deliver high-quality frontend interfaces and robust .NET backend services.
Design, develop, and maintain automated test frameworks and scripts for various software applications. Collaborate with developers to create comprehensive test plans and execute test suites across development, staging, and production environments.
Design, develop, and deploy bots using Automation Anywhere A360 and Excel VBA macros. Collaborate with stakeholders to identify automation opportunities and maintain documentation such as PDDs and SDDs.
Design, develop, and maintain Chromecast Receiver applications using the Google Cast SDK and CAF. Integrate these applications with video backends, DRM, and analytics platforms while optimizing playback stability and performance.
Architect and design scalable ServiceNow solutions across various modules including ITSM, ITOM, and HRSD. Lead the end-to-end development of custom applications and manage system integrations using REST/SOAP APIs and MID Servers.
The specialist is responsible for the execution and administration of compensation and benefits programs, including annual cycles, market benchmarking, and salary range maintenance. They also manage end-to-end benefits programs and vendor relationships to improve employee experience and retention.
Implement and operate enterprise security controls across IAM, DevSecOps, endpoint security, and SOC. Focus on protecting PII/HSPII data and ensuring PCI-DSS compliance through monitoring and incident response.
Acts as the primary bridge between senior leadership and technical teams to capture requirements and manage delivery expectations. Responsible for extracting data insights using SQL and creating strategic dashboards in Power BI.
