The Director of Strategic Partnerships will manage and scale a portfolio of deep LLM and AI platform relationships while driving partner-assisted business development. This executive will lead cross-functional initiatives to integrate Bazaarvoice data into partner ecosystems and ensure alignment across Product, Engineering, and Legal teams.
Manage the client lifecycle for a portfolio of enterprise accounts to ensure retention and churn reduction. Partner with cross-functional teams to drive value realization and provide strategic marketing program consultation.
The Technical Support Analyst will manage inbound customer requests across multiple channels while performing complex technical troubleshooting. They will also contribute to a knowledge-first culture by creating documentation and utilizing AI tools to streamline support workflows.
The Director of Sales Compensation will lead the global strategy, plan design, and execution of sales incentive programs while partnering with executive leadership. They will oversee a distributed team, manage commission systems, and provide data-driven performance analytics to support business objectives.
The Director of Product Operations will lead and scale the product operations discipline by building and governing the operating model for the global product and engineering organization. They will also manage a team of program managers and product knowledge specialists to streamline product launches, roadmap visibility, and AI-driven process optimization.
The Software Engineer will build, optimize, and maintain high-performing web applications while troubleshooting complex technical cases. They will also act as a key technical contact for client partnerships, conducting code reviews and ensuring seamless platform integration.
The Client Success Manager will manage a portfolio of enterprise accounts to ensure renewal, growth, and the successful adoption of AI-powered solutions. They will serve as the primary point of contact, providing strategic business reviews and identifying opportunities to help clients achieve their objectives.
