Manage day-to-day deal support by reviewing order forms for non-standard terms and auditing closed-won deals for data accuracy. Design and maintain the Deal Desk operating system, including runbooks and workflows, to scale operations and reduce manual workarounds.
Apollo.io
23 Remote Job Openings at Apollo.io
Provide primary operational and administrative support to the CFO and secondary calendar and communication support to the CEO. Manage complex logistics, board meeting coordination, and financial reporting cycles to maximize executive effectiveness.
Own revenue accounting and recognition under ASC 606 within a high-volume SaaS transaction environment. Perform complex data reconciliations using SQL and Snowflake while partnering with Finance, Legal, and Rev Ops teams.
Build and launch automated lifecycle campaigns across email, in-app, SMS, and push channels to maintain unmanaged customer health. Operationalize customer journey maps into concrete programs and monitor health signals to drive activation and expansion.
Own the end-to-end customer advocacy program, including the production of case studies, testimonials, and the management of a curated customer community. Build AI-powered systems to scale advocacy efforts and partner with Sales to provide customer proof that helps close deals.
Own the go-to-market strategy for upmarket solutions by creating rep-ready narratives, collateral, and competitive plays. Partner with Sales and Customer Success to drive adoption, expansion, and revenue impact for mid-market and enterprise accounts.
Develop and execute a high-impact content strategy to establish the brand as a destination for modern go-to-market wisdom. Create diverse content formats including original research, videos, and webinars while leveraging AI tools to scale production.
Principal Product Builder, Deliverability & Connectivity
Apollo.io
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Full Time
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13 days ago
Apollo.io
Own the vision, strategy, and roadmap for Apollo's Deliverability & Connectivity layer to ensure reliable GTM execution. Lead build vs. partner decisions and prototype AI-native workflows to simplify complex infrastructure for customers.
The Commercial Counsel manages the full lifecycle of commercial agreements, including customer MDSAs, DPAs, and vendor contracts. They partner closely with Sales and Product teams to build scalable legal playbooks and processes that enable business growth.
Lead technical and business discovery to architect end-to-end GTM solutions and drive complex, high-stakes enterprise deals. Act as a player-coach by mentoring peers and building repeatable playbooks to scale the Solution Consulting function.
Own the in-product surfaces and user flows that drive customer expansion, including seat additions, credit upsells, and plan upgrades. Partner with design and engineering squads to optimize the monetization experience and track expansion metrics.
The role is responsible for maintaining source-of-truth reporting for the ARR waterfall and GTM performance metrics. It involves partnering with BI and leadership to deliver actionable insights that inform GTM strategy and execution.
Lead the AI and automation strategy for the support platform, specifically owning the Intercom platform and AI agent configuration. Drive operational efficiency by analyzing performance metrics and optimizing the customer journey to increase deflection rates.
Design and implement highly scalable backend services, data pipelines, and integration endpoints that perform reliably at high volume. Lead the full software development lifecycle while mentoring team members and ensuring system observability.
The Senior Accountant will manage month-end close activities, account reconciliations, and international entity bookkeeping. They will also support external audits, drive process improvements, and collaborate with the finance team on financial analysis.
The GTM Engineer will manage strategic customer relationships to drive retention, product adoption, and revenue growth. They will design and deploy AI-driven workflows and GTM strategies while maintaining relationships with key stakeholders across client organizations.
You will drive growth in the enterprise segment by acquiring new logos, managing renewals, and expanding existing accounts within a defined book of business. You will also collaborate with cross-functional teams to build repeatable sales motions and contribute to the overall enterprise go-to-market strategy.
The Staff Product Designer will collaborate with Product Managers and Engineers within a Squad structure to brainstorm, build, and validate solutions for complex user problems, focusing on mapping intricate workflows within the CRM product. Responsibilities also include partnering with engineers on technical constraints, conducting enterprise user interviews, maintaining the design system, and integrating quantitative and qualitative data into product decisions.
The Senior Data Scientist will translate business needs into actionable data insights to optimize existing and new product performance and user experience. This role involves close collaboration with cross-functional teams to drive product innovation and maintain reliable analytics infrastructure.
The Security Operations Manager will own and improve end-to-end security processes, including detection, investigation, and response, while acting as the senior incident leader for high-severity events. This role also involves defining the SIEM strategy, driving automation, and leading complex security investigations across various platform components.
You will design, deploy, and optimize Apollo product usage, focusing on building AI-native inbound and outbound engines that generate pipeline at scale. Additionally, you will partner with clients to refine their go-to-market strategies and ensure their success.
The Enablement Manager will lead the team responsible for new hire training, ongoing coaching, and developing training programs for service teams. This role focuses on building capability and performance at scale to ensure a Best in Class customer experience.
The Senior Solutions Consultant will act as a trusted advisor throughout the customer lifecycle, driving complex deals and influencing business outcomes. They will partner with various teams to design and implement end-to-end solutions while mentoring peers and building reusable assets.