The role focuses on transforming the sales team into top performers by identifying skill gaps and designing impactful training programs. Responsibilities include orchestrating large-scale sales events and building scalable content using AI and gamification.
Alan
40 Remote Job Openings at Alan
Lead the Acquisition Funnel crew to optimize the website, marketing engine, and self-serve conversion flows. Balance technical management with individual contribution to drive member acquisition and revenue growth.
Lead and coordinate the pre-sales strategy for complex enterprise and public sector deals to scale the function in Belgium. Support the sales team by aligning product capabilities with prospect needs and managing the RFP process.
Transform member requests into positive experiences by providing accurate healthcare guidance and solutions. Dedicate 20% of the role to driving innovative Care projects and process improvements.
Sales Development Representative - Belgium π§πͺ (Dutch speaking)
Alan
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Full Time
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3 days ago
Alan
Generate new business by qualifying leads, prospecting, and scheduling meetings with stakeholders of high-growth companies. Support Account Executives by managing the initial sales pipeline and applying the Alan Smart & Soft selling method.
Lead and expand the partnership strategy in Belgium by identifying and managing strategic partners to drive member acquisition and brand visibility. The role involves the full partnership lifecycle, from scouting and closing new partners to optimizing performance and tracking ROI.
Lead the Acquisition Funnel crew to optimize the website, marketing engine, and self-serve conversion flows. Balance technical management of the team with individual contribution to drive member acquisition and revenue growth.
Lead the Growth product area by defining the vision for conversion and growth infrastructure while integrating AI-native acquisition surfaces. Manage a team of Product Managers and drive experimentation velocity to optimize the member acquisition funnel.
Design and own the core billing platform to process thousands of daily transactions across multiple countries. Build modular billing primitives and integrate with payment gateways and internal systems to ensure operational excellence.
Build and maintain the core billing engine to process high-volume financial transactions with precision and reliability. Design modular billing primitives and integrate them with internal systems and external payment platforms.
Fullstack Software Engineer (x/f/m) - Payroll & Benefits Platform for HR
Alan
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Full Time
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15 days ago
Alan
Engineer an employee affiliation engine and automate payroll and billing workflows for HR teams. Collaborate with product and design teams to build seamless integrations with platforms like Payfit and Workday.
Manage a portfolio of strategic accounts to ensure retention and growth through a customer-centric approach. Responsibilities include onboarding new clients, executing upselling strategies, and collaborating with product teams to improve services based on customer feedback.
Lead and coordinate pre-sales strategy for complex deals in the enterprise and public sectors. Support the sales team with technical expertise, manage RFP submissions, and act as the voice of the customer for the product roadmap.
The role involves running and monitoring insurance and health service processes, including claims treatment and provider network management. Additionally, the coordinator implements continuous improvements to automate and optimize operational workflows.
The Product Manager will lead the AI Customer Support area, developing AI agents to automate written and voice conversations across multiple channels. They will build tooling for Care and Ops teams to configure and monitor these agents while ensuring high quality and trust.
Identify skill gaps in the sales organization and design impactful training programs to upskill teams across multiple countries. Orchestrate large-scale sales events and develop scalable content using AI and gamification to improve sales performance.
Design and price insurance offers while monitoring business risks and portfolio performance. Collaborate with cross-functional teams to build differentiating products and strengthen relationships with regulatory bodies.
The Operational Onboarding Manager is responsible for ensuring a smooth onboarding journey and providing ongoing support for strategic accounts. They will manage complex admin tasks, train clients on product workflows, and contribute to scaling internal processes and playbooks.
You will provide exceptional support to members via chat, email, and phone while ensuring accurate and timely resolution of their health-related inquiries. Additionally, you will contribute to internal projects to improve tools, processes, and the overall product experience.
The Insurance Expert will monitor business risks and help the team understand the nuances of the healthcare and insurance sector. They will also define pricing strategies, analyze portfolio profitability, and collaborate with account managers to deliver high-quality customer experiences.
The Platform Engineer will design and implement robust infrastructure systems focusing on reliability and observability while maintaining uptime targets. They will also improve incident management processes and lead post-mortems.
MΓ©decin gΓ©nΓ©raliste installΓ©(e) - TΓ©lΓ©consultation (contrat freelance) π«π·
Alan
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Full Time
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2 months ago
Alan
General Practitioners are needed to expand the medical team, responding to insured members' needs through video teleconsultation for situations requiring live medical consultation. This involves actively contributing to the development of an innovative health solution by interacting closely with product, tech, and medical teams to continuously improve the integration of teleconsultation, medical chat, and AI agents.
The role involves building and maintaining the contract and service stack that defines insurance coverage, pricing, and contractualization for members across multiple countries. This includes powering self-serve subscription flows and managing contract lifecycles while ensuring legal compliance and responsible consumption.
The manager will ensure a seamless transition for major clients by serving as their dedicated specialist during onboarding, focusing on building trust and proactively resolving challenges. A primary mission involves handling administrative requests, leading onboarding workshops, and providing hands-on training to administrators on Alan's dashboard.
Engineers will build infrastructure, interfaces, and applications to serve members and health professionals, taking ownership of critical product decisions from system design to roadmap prioritization. Responsibilities include building provider-facing platforms, shipping AI-powered navigation tools, and creating mobile/web experiences for members.
The role involves conducting remote occupational health consultations, including initial and periodic prevention visits, and developing remote collective prevention actions using innovative digital tools. Responsibilities also include coordinating with the medical team, tracking employee health data, and contributing to digital prevention content creation.
The role involves transforming member navigation through health insurance journeys by building a global onboarding platform and smart automation for life events, aiming to simplify complex insurance moments for over a million members.
The role involves building global-first platforms and core systems for insurance operations, claims processing, and member experiences to support rapid international expansion into new markets. Engineers will own critical technical decisions, design country-agnostic data models, and create configuration systems to onboard new countries efficiently.
The role involves building and maintaining systems defining insurance coverage (Health and Life & Disability) across multiple countries, including developing AI-assisted acquisition engines for sales and managing contract lifecycles. Key projects include building the multi-country contract and service stack and developing the internalized PrΓ©voyance platform for pricing and underwriting.
The engineer will build and maintain the contract lifecycle platform powering Alan's B2B insurance business, covering everything from proposal creation to renewals and terminations across multiple countries. This involves creating scalable renewal systems, a unified global contracting stack, and improving internal administrative tools for better compliance and operational efficiency.
The engineer will build the offer configuration, pricing, and builder tooling central to Alan's growth engine, focusing on competitiveness fixes, globalization migrations, and developing the Sales Cockpit insurance intelligence layer. Key tasks include enabling sales to craft and price offers quickly, ensuring compliance across multiple countries, and reducing system toil.
You will scale and lead a remote-first medical team, managing over 50 GPs and specialists while establishing medical governance and ensuring quality and safety. Additionally, you will define clinical practices for integrated care and drive outcomes that matter through metrics beyond process indicators.
The role involves enabling product crews to move faster by providing reliable, reusable, and simple internal services, encapsulating complexity, and building mature, long-term building blocks. Responsibilities include shaping reusable building blocks that accelerate product launches across multiple countries and improving product velocity, consistency, and member experience through service adoption.
The role involves building an AI platform where agents autonomously handle operational work by integrating with internal and external tools, allowing the Ops team to create, evolve, and monitor these agents without engineering intervention. Key tasks include integrating agents into internal UIs, empowering non-technical users to manage agents, building toolsets for AI agents, and ensuring safety and accuracy at scale.
The Operations Coordinator is responsible for running and monitoring insurance and health service processes, ensuring efficiency and identifying areas for improvement. They also implement continuous improvements to enhance operational processes.
You will design cross-cutting modules to transform country-specific implementations into global components and remove technical blockers for product teams. Additionally, you will orchestrate data transformations and be responsible for the entire lifecycle of your solutions.
The role involves providing medical consultations through a teleconsultation platform. The focus is on ensuring data security and maintaining confidentiality while assisting members.
The role involves leading regulatory projects to expand Alan's health partner value proposal and navigating complex legislative processes. Additionally, it includes building relationships with key stakeholders in the Belgian healthcare system.
The Care Ops team supports the Care Community by providing tools, processes, and data to ensure operational excellence and efficiency. They are responsible for monitoring performance, improving contact experience, and managing tooling solutions.
The Brand Designer will partner with the Marketing and Growth team to understand business objectives and deliver visually engaging assets. They will also contribute to the growth of Brand Design at Alan by ensuring the quality of visual communication supports the brand's success.