The Insurance Expert will design and price insurance offers while monitoring business risks and portfolio performance. They will also collaborate with cross-functional teams to build tools for scalable insurance solutions and ensure regulatory compliance.
You will build and maintain the internal agentic AI platform, Hopper, focusing on agent orchestration, secure connectors, and reliable runtime environments. You will collaborate across teams to develop reusable components that enable coding, data analysis, and automation for all employees.
You will build and scale an AI platform that enables internal teams to autonomously create, monitor, and iterate on AI agents. This involves designing system architecture, integrating AI agents into internal business tools, and ensuring the safety and accuracy of automated operational tasks.
The Insurance Expert will monitor business risks and define pricing strategies for healthcare insurance products in the Spanish market. They will collaborate with cross-functional teams to ensure portfolio profitability and provide technical expertise on insurance matters.
You will manage member requests via chat, email, and phone to provide accurate and delightful customer service. Additionally, you will contribute to internal projects to improve tools, processes, and the overall product experience.
You will re-architect legacy HR processes into scalable automated systems and lead the creation of internal AI agents to improve operational efficiency. Additionally, you will own the strategic modeling of compensation policies and drive the adoption of automation across the People & Talent team.
You will own and evolve the privacy platform, including its core engine and safety mechanisms, while building self-serve tooling for other teams. Additionally, you will coordinate across departments to align legal, security, and data requirements while driving the platform's roadmap.
Build, maintain, and improve the data platform used across the company to enable data-driven decision-making. Collaborate with technical and non-technical teams to develop reliable data solutions and manage core data infrastructure.
You will generate new business by qualifying leads, prospecting, and scheduling meetings with key stakeholders at high-growth companies. Additionally, you will manage customer relationships and apply the Alan Smart & Soft selling method to drive deals and ensure a delightful prospect experience.
You will operate and evolve the multi-cloud infrastructure, data platforms, and observability stacks to ensure product crews can ship safely and quickly. Additionally, you will focus on reliability, FinOps, and AI-augmented infrastructure operations to maintain platform uptime and reduce toil.
Provide fast, accurate, and personalized medical advice to members via video teleconsultations and a medical chat service. Ensure high-quality patient care while maintaining a 4-hour response time for chat inquiries.
You will build an AI-powered internal platform and design intelligent agents to automate organizational workflows. You will also push LLMs into production and scale identity and access management systems across the company.
You will design and implement state-of-the-art AI systems for a medical conversational assistant, focusing on architecture, reliability, and user experience. Additionally, you will integrate these AI capabilities with existing healthcare services and mentor other engineers to foster a strong product culture.
The Sales Engineer will lead and coordinate pre-sales strategy for complex deals, supporting the sales team with technical expertise and platform insights. They will manage RFP submissions, act as the voice of the customer to influence product roadmaps, and facilitate successful customer onboardings.
You will lead and coordinate pre-sales strategy for complex deals, supporting the sales team by providing technical expertise and insights. This involves managing RFP submissions, identifying product gaps, and acting as the voice of the customer to influence the platform roadmap.
Drive sales deals, manage key customer relationships, and close strategic opportunities with prospects. Educate prospects, provide product demonstrations, and onboard key stakeholders while applying the Alan Smart & Soft selling method.
You will lead an engineering department of 6-15 engineers, shaping technical vision and fostering a culture of innovation. You are responsible for team performance, talent development, and ensuring the delivery of high-impact solutions.
You will build and scale global-first platforms and core systems for insurance operations, claims processing, and member experiences across multiple countries. You will also own critical technical decisions and mentor other engineers to ensure system reliability and engineering velocity.
Provide medical consultations and advice to patients remotely via video and chat. Collaborate with a multidisciplinary team to ensure high-quality, integrated patient care.
Provide teletherapy services to members in Québec focusing on prevention and mental health. Collaborate with a global health program to help members manage stress, burnout, and depression.
Lead the security team to build and evolve Alan's security strategy while scaling operations across 10+ countries. Own the security posture in the AI era and ensure compliance with health-sector regulations like HDS and DORA.
Lead the Growth product area by defining the vision for conversion and growth infrastructure while integrating AI-native acquisition surfaces. Manage a team of Product Managers and drive experimentation velocity to optimize the member acquisition funnel.
The role involves running and monitoring insurance and health service processes, including claims treatment and provider network management. Additionally, the coordinator implements continuous improvements to automate and optimize operational workflows.
