Technical Support Engineer
Technical Support Engineers are responsible for monitoring and performing initial diagnosis of infrastructure problems. They also create and improve monitoring rules, perform basic DevOps tasks, and document their work.
Technical Support Engineers are responsible for monitoring and performing initial diagnosis of infrastructure problems. They also create and improve monitoring rules, perform basic DevOps tasks, and document their work.
You will own a product track end-to-end, including strategy, discovery, roadmap, delivery, and outcome measurement. You will collaborate with designers and engineering managers to ship high-quality features while monitoring KPIs and business impact.
You will deliver product features using AI coding agents to write specs and verify generated code with high rigor. Additionally, you will take end-to-end ownership of features, including monitoring performance and improving team workflows with AI tools.
Design, build, and maintain backend features and APIs for US Legal Forms using PHP and Laravel. Integrate AI-driven solutions to improve development efficiency and contribute to cross-functional tasks including frontend work.
You will develop and execute link building strategies to grow and protect the company's backlink profile. This involves sourcing high-quality donors, managing outreach, and analyzing competitor data to support demand generation goals.
You will be responsible for launching and optimizing advertising campaigns across various channels while monitoring key performance metrics like traffic, conversions, and ROAS. Additionally, you will collaborate with internal teams and external partners to identify growth opportunities and conduct experiments.
Own an AI-native product end-to-end, focusing on rapid shipping cycles and direct customer interaction. Responsible for driving activation, conversion, retention, and monetization metrics through a hypothesis-driven approach.
Lead the Payments Systems core team in integrating new payment gateways and optimizing existing systems for reliability and security. Responsibilities include managing people through 1:1s and PDPs while collaborating cross-functionally with Product and Growth teams.
Own and evolve the core agreement execution flows for SignNow, focusing on simplifying complex user journeys and integrating AI to improve efficiency. Drive measurable business impact through hypothesis definition, A/B testing, and close collaboration with cross-functional teams.
Design and implement production-grade agentic workflows, RAG pipelines, and AI-powered product experiences from the ground up. Drive the technical architecture for the AI product line, including LLM orchestration, observability, and the establishment of engineering standards.