Key Account Manager, Barcelona

Overview

The Key Account Manager (KAM) is a field-based expert that strategically drives the commercial objectives of selected Alnylam products for Spain in the assigned territory. The KAM, reporting to area sales lead, is expected to develop and implement key account plans and works in close cross functional collaboration with other field-based functions to optimize the intersectoral patients care in the designated territory.

The Key Account Manager is expected to develop territory specific strategic account plans in the context of the overall product strategy and in close alignment with functions of Medical Affairs, Marketing and Market Access, while ensuring full compliance with all relevant company, industry, legal, regulatory and ethical standards.

Summary of Key Responsibilities

• Presents a positive image of the company and develop awareness about RNAi platform to relevant customer groups.
• Develops, own and drives territory and account plan, including customer targeting, in line with country strategy in partnership with Marketing and Medical Affairs team.
• Achieves post-launch KPIs, including sales and volume targets.
• Use advanced sales skills to ensure consistent and continuous messaging.
• Performs detailed analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment.
• Drives patient group identification, diagnosis and referral rates by strategic intersectoral referral network management in close cooperation with other field-based functions.
• Develop trusted relationships with a portfolio of customers to ensure market penetration, after developing a thorough understanding of key customer needs and requirements
• Ensures the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders (commercial, supply chain, and compliance) and external centers.
• Establish and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care, and that logistics are in place to administer product
• Manages and executes local meetings to drive diagnosis and treatment rates, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals
• Represents Alnylam at local and national events and congresses
• Serves as the link of communication between key customers and internal teams
• Liaises and collaborates with relevant internal staff (Medical Affairs, Sales Manager, Brand Manager, Market Access, and Business Operations Manager), as required.
• Steers regular local alignment meetings with other field-based functions to ensure proper implementation and outcomes against the committed territory and account plans.
• Timely and accurate reporting and continuous diligent maintenance of the CRM database
• Conducts all activities to highest ethical standards in accordance with country code of practice and local Laws and regulations
• Significant domestic travel and occasional international travel as needed