Development Coordinator

ABOUT NEW ENERGY NEXUS

New Energy Nexus (NEX) is an international not-for-profit organization that supports clean energy entrepreneurs with funds, accelerators and networks. We started in California and have expanded operations into China, India, Southeast Asia, East and West Africa, and Australia. Our mission is to support diverse entrepreneurs to drive innovation and build equity in the global clean energy economy. Our goal is to support 100,000 startups to succeed by 2030 - a decisive decade to surface and support as many climate solutions as possible. Through our global network, we directly boost hundreds of entrepreneurs annually while uplifting thousands more. Since 2004, New Energy Nexus (up until recently known as California Clean Energy Fund) has leveraged $1.5 billion in investment, supported over 900 clean energy startups, and launched industry-leading centers for solution collaboration.

ABOUT THE ROLE & OPPORTUNITY

The Global Abundance Team is responsible for raising and growing funding for the organization, both from a global perspective, as well as supporting local chapters in their program-specific fundraising. As a global organization with dispersed fundraising responsibilities, relationships, and priorities, it is essential that we leverage systems and processes to coordinate our activities, provide timely reporting, and therefore benefit from our strength as a global network.

The Development Coordinator will be a connection point for our dispersed fundraising staff and will help them make the most of our fundraising tools and processes. A key responsibility that the Development Coordinator will have is managing our Customer Relationship Management (CRM) system (Zendesk Sell) and producing timely and useful reports from the data in the CRM, all with a mindset of continuous improvement for maximum efficiency, effectiveness, and collaboration. Additionally, the Development Coordinator will support the Global Abundance team where possible through proposal writing/editing, event support, gift processing and donor communications.

CORE RESPONSIBILITIES

• Responsible for data input and upkeep of the CRM
• Assist fundraising staff (in local chapters and at the global platform level) to input their relevant fundraising updates
• Assist fundraising staff in leveraging the CRM to identify areas for collaboration and relationship building
• Input missing data into CRM as needed, in conjunction with fundraising staff
• Input contacts from marketing tools (eg Donorbox) into CRM
• Ensure CRM is being used correctly and conduct periodic audits and data cleaning as needed
• Troubleshoot basic CRM questions from staff, act as main point of contact for more advanced questions to be elevated to Abundance team staff, IT or CRM representatives
• Produce regular monthly fundraising reports from CRM data, as well as ad hoc reports as needed
• Provide training and onboarding to new staff on how to use the CRM and proposal processes
• Work with Abundance team staff to continuously improve the user experience for the CRM
• Ensure proper corporate record keeping for proposals and grants within NEX online filing system
• Proactively identify opportunities for cross-chapter collaborations and avoidance of overlapping proposals based on interactions with chapter staff and CRM data
• Help maintain a streamlined system for staying on top of ongoing reporting deadlines and information sharing for existing grants
• Assist with impact reporting, including working with staff to compile information, clean and validate data, and ensure ongoing integrity of data through regular quality checks
• Provide administrative support for fundraising and grant applications, as needed, with a focus on acting as an expert and clearinghouse for NEX's standard information and templates
• Work with Abundance team to continually improve our proposal-writing, reporting, and filing systems and processes to streamline tasks, enhance cross-chapter collaboration, and support our finance, legal and operations activities as they relate to fundraising
• Assist with quarterly funder newsletter and additional emails sent to funders via MailChimp
• Assist with donor event logistics such as virtual funder calls, donor dinners, and public events like funder panels

Requirements

Experience:

• 2+ years of working with a CRM as your primary responsibility, preferably Zendesk Sell or Salesforce
• Experience working with dispersed teams to coordinate data and record-keeping
• Experience producing sales or fundraising reports, including pipeline updates and progress to goal
• Experience in providing training for systems and process onboarding and adherence
• Preferred: experience with grant-writing and non-profit fundraising

Competencies:

• Strong attention to detail
• Strong organizational skills as it relates to document management / file organization
• Proficiency with spreadsheets (Excel and Google Sheets)
• Strong communication skills, including cross-cultural communication and listening as well as responsiveness to requests and online communication
• Proactive self-starter, ability to work independently
• Proficiency with online communication tools eg Slack, Asana
• Scheduling flexibility in order to interface virtually with team members across time zones
• Eagerness to grow with the position as the team's needs evolve
• Enjoys being a connector and providing support behind the scenes, an embodiment of our value of Living Ubuntu!

Benefits

BENEFITS AND COMPENSATION

This is a full-time remote position. Relocation assistance is not available. Compensation is competitive for the market the candidate is based in.

Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate.

TO APPLY, TIMELINE, AND PROCESS

• Submit your resume, cover letter and responses to our application questions.
• Click the "Apply" button below to begin your application.
• Application deadline: Priority deadline is June 27, 2024 and applications will be accepted on a rolling basis until filled.
• Interview process: Qualified applicants will participate in a series of interviews via Zoom. There will be 2-3 rounds of interviews.
• Accommodation: If you require accommodations during the interview process, please contact us with your request.

New Energy Nexus is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. New Energy Nexus hires and promotes individuals on the basis of their qualifications for the job to be filled. We strongly encourage diverse applicants to apply.