Lead complex implementation projects for field service and asset management solutions from kickoff through go-live. Manage project scope, schedules, and cross-functional teams while ensuring high customer satisfaction and delivery excellence.
The Associate will work closely with senior leadership on business development, strategic initiatives, partnerships, and company building. They are responsible for structuring complex business problems, conducting research, and creating high-quality executive deliverables.
You will design, develop, and enhance business applications using the Zinier Low/No-Code platform while integrating AI-native capabilities. Additionally, you will maintain API integrations, perform quality assurance, and collaborate with cross-functional teams to deliver robust solutions.
You will own the roadmap for data and AI strategy, translating technical requirements into actionable epics and stories for engineering teams. You will also lead cross-functional initiatives to build scalable, compliant, and intuitive data products for frontline workers.
You will own the post-implementation customer journey, driving platform adoption and measurable ROI for a portfolio of accounts. Additionally, you will collaborate cross-functionally to identify expansion opportunities and automate workflows to improve operational efficiency.
The Sales Development Representative will lead outbound prospecting efforts across France and the Benelux region to build a qualified sales pipeline. They will collaborate closely with Account Executives and cross-functional teams to engage prospects and manage regional opportunities.
Manage the end-to-end customer support experience by troubleshooting complex platform issues and meeting SLA expectations. Collaborate with Product and Engineering teams to resolve challenges and create knowledge base documentation for continuous improvement.
