The Aftermarket Account Manager is responsible for managing assigned accounts and improving customer satisfaction by translating customer needs into effective strategies. They will lead the request for quotation process, execute sales growth strategies, and support contract negotiations.
The Service Account Manager is responsible for maintaining and expanding the ZF [pro]Service Workshop Network by driving network quality, coverage, and value. This role serves as a critical link between internal functional teams and external workshop partners to ensure program alignment and customer satisfaction.
The Aftermarket Account Manager is responsible for managing regional accounts, executing sales growth strategies, and serving as the primary conduit for customer-related activities. They will lead the request for quotation process, support contract negotiations, and ensure premium service levels across the value chain.
The consultant will act as a primary point of contact to build long-term customer relationships and drive product adoption. They will also collaborate with internal teams to provide training, gather product feedback, and identify opportunities for upselling.
The Field Service Technician provides hands-on technical support, diagnostics, and product training to internal teams, dealers, and fleet customers. They also collaborate with engineering and quality teams to resolve field issues and support product retrofit opportunities.
The role involves owning the end-to-end product and engineering execution for the trailer service line to drive profitable growth. You will define the product roadmap, manage P&L, and lead cross-functional teams to ensure successful market delivery.
The role involves managing the global rollout of strategic IT tools for foreign trade and developing digitalization strategies for export control. You will also oversee data analytics, denied party screening investigations, and the implementation of Microsoft Power Platform solutions.
The Director of Warehousing oversees and optimizes operations across multiple European distribution centers to ensure efficient storage and distribution. They are responsible for leading strategic initiatives, managing budgets, and driving productivity while maintaining high safety and service standards.
The specialist will support the expansion of the workshop partner network and provide technical support, troubleshooting, and product guidance. They are also responsible for delivering technical training and developing training content for workshops and distributors.
The specialist will deliver technical training in various formats and develop curriculum to ensure product knowledge is current. They will also manage training projects, provide product expertise to customers, and handle warranty processing.
The specialist will support the expansion of the workshop partner network and provide technical support, troubleshooting, and product guidance. They are also responsible for developing and delivering technical training content for workshops and distributors.
The Service Account Manager will be responsible for managing client relationships and ensuring high levels of service satisfaction. They will act as a primary point of contact to address customer needs and drive innovation within the service department.
Drive growth in Wallonia and Luxembourg by acquiring new business for SCALAR fleet management software. Manage the full sales cycle from prospecting and discovery meetings to final negotiations and closing.
The Field Service Engineer will serve as a technical resource for internal teams, OEMs, dealers, and customers, addressing escalations as Level 2 support and proactively resolving field issues by reviewing unit-down lists. This role also involves developing and delivering technical training to various stakeholders and supporting the creation of new training materials.
