Aftermarket Account Manager - Northeast

Aftermarket Account Manager

About the Team: The Aftermarket Account Manager – will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.  

This is a remote position that will oversee the following territories: New York, Pennsylvania, Massacusetts, New Jersey, Maryland, Delaware, Maine, Vemront, New Hampshire and Connecticut.

What you can look forward to as an Aftermarket Account Manager:

• Lead the request for quotation process for all customer requests. 
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your Profile as an Aftermarket Account Manager:

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales 
• Commercial Vehicle experience is highly preferred. 
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation skills.
• Negotiation/Relationship management skills.
• Ability to travel 50% - 75% of the time.

Why you should choose ZF:

• Annual Incentive Plan
• Paid Time Off
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A supportive collaborative team environment
• A strong diverse culture
• Supportive Employee Groups and community outreach activities