Manage and expand enterprise relationships while acquiring new logo business through a consultative sales approach. Lead the full sales cycle from discovery to contract execution, focusing on XTIUM's managed services portfolio.
Xtium
8 Remote Job Openings at Xtium
Execute recurring patching activities across Windows endpoints and servers, including deployment scheduling and post-deployment validation. Manage RMM and endpoint tooling to ensure agent health and maintain compliance reporting for customers.
Design and evolve Azure landing zones and production-grade AKS clusters aligned with Microsoft frameworks. Implement secure networking, identity management, and GitOps-based CI/CD pipelines to ensure high availability and scalability.
Establish and enforce security standards for internally developed software, automation, and AI-enabled solutions. Lead secure design reviews and integrate security tooling into CI/CD pipelines to ensure compliance and risk mitigation.
Provide first-line technical support to end-users via phone, email, and chat to resolve hardware, software, and account issues. Document incidents in ServiceNow and escalate complex problems to higher-level support teams while adhering to SLAs.
Design and deliver scalable, secure technical solutions that align with customer business goals across core service areas. Collaborate with sales teams to create quotes, SOWs, and lead proof of concept demonstrations for clients.
Develop new and legacy integrations across various platforms and maintain integration flows. Collaborate with other engineers to ensure technical standards and support the stability of the integration ecosystem.
The role involves building and supporting global Citrix Desktop Virtualization environments and providing expert Level 2-3 support for Windows and Linux systems. You will also use PowerShell to automate tasks and present managed services to enterprise-level clients.
