The Support Engineer will provide technical support for Vivi products to customers in the US and EMEA regions while managing internal IT operations. Responsibilities include troubleshooting network issues, managing SaaS account provisioning, and escalating complex technical problems to the engineering team.
The Events Coordinator is responsible for planning, executing, and managing logistics for trade shows, conferences, and customer events. This role involves tracking budgets, coordinating with vendors, and ensuring all event materials and schedules are managed effectively.
Manage a portfolio of K-12 school district accounts throughout onboarding, adoption, retention, and renewal, driving measurable outcomes and maintaining strong relationships with district leaders. Identify and address account risks, partner with account executives on expansion, maintain accurate CRM and account health records, and contribute to team playbooks.
