The Clinical Assistant manages end-to-end prescribing and prior authorization operations, including navigating complex PBM criteria and resolving coverage inquiries. They also serve as a mentor to peers, assist medical providers with clinical messages, and ensure adherence to HIPAA and clinical protocols.
Manage client and partner implementations from sales handoff through launch and ongoing quality assurance, including platform configuration, healthcare data ingestion, billing workflows, and launch readiness. Coordinate cross-functional stakeholders, monitor data and service-level performance, resolve implementation issues, and improve tools, documentation, and repeatable processes.
The role involves leading the end-to-end implementation of strategic third-party benefits administration partnerships and serving as the primary operational point of contact. You will collaborate across internal teams to manage partner workflows, configurations, and long-term engagement to ensure client satisfaction.
The Senior Data Engineer will own production data systems end-to-end, managing ingestion, validation, transformation, and delivery. They will design robust data models and pipelines while collaborating with cross-functional teams to ensure data accuracy and system performance.
Build and maintain backend services that ingest, validate, and process data from external partners for core business domains. Collaborate with cross-functional teams to design resilient data pipelines and improve the performance and observability of production systems.
The VP of Sales will drive growth within the Payer segment by securing new partnerships with health plans and managing the business development pipeline. They will also contribute to organizational strategy, support RFP processes, and collaborate with product and clinical teams to advance value-based reimbursement models.
The Site Reliability Engineer will modernize and consolidate infrastructure using Terraform while establishing conventions for automation and observability. They will also manage production systems, optimize Kubernetes workloads, and build operational processes like runbooks and on-call rotations.
Manage strategic relationships with a portfolio of health plans and PBMs, generating revenue and new business opportunities through sales, marketing, and partner enablement. Collaborate with internal teams to support partnership performance, develop upsell opportunities, advance value-based reimbursement, and contribute to payer strategy and new market initiatives.
The Principal Product Manager will own the vision, strategy, and execution of the member-facing product to drive engagement, retention, and health outcomes. This role involves hands-on product management, including backlog prioritization, data analysis, and leading cross-functional initiatives across engineering, design, and clinical teams.
You will own the vision and roadmap for internal operations systems, designing integrations and automations to replace manual processes. You will partner with operations leaders to improve system visibility and efficiency across the organization.
The Client Success Manager will own end-to-end client relationships, serving as the primary point of contact to ensure satisfaction and drive program success. They will also lead internal collaboration across cross-functional teams to develop solutions that meet client needs and support business growth.
The agent will handle inbound and outbound calls to assist members with program enrollment, health assessments, and general inquiries. They are responsible for maintaining accurate documentation, ensuring HIPAA compliance, and meeting performance KPIs while providing high-quality service.
The agent will handle inbound and outbound calls to assist members with program enrollment, health assessments, and general inquiries. They are responsible for accurately documenting interactions, maintaining HIPAA compliance, and meeting performance KPIs.
The role involves building and scaling production-grade AI/ML systems while ensuring robust data platform architecture and security. You will partner with cross-functional teams to implement MLOps, model serving infrastructure, and data pipelines within a regulated healthcare environment.
The Senior Director will lead engineering operations, security, and infrastructure, ensuring reliable deployment pipelines and robust security programs. They will also manage client data operations, technical escalations, and incident management while developing engineering teams.
Own the member-facing product backlog and roadmap to drive engagement, retention, and health outcomes. Partner with engineering, design, and clinical teams to ship high-impact improvements and develop the next-generation personalized experience.
