The Customer Care Specialist manages order and case workflows while providing empathetic support to healthcare providers and patients. They collaborate with internal teams to resolve inquiries, drive customer retention, and analyze feedback to improve service strategies.
The Senior Genomics Specialist is responsible for developing the Decipher testing business by building relationships with urologists and radiation oncologists in a defined geography. This role involves creating account-specific business plans, managing sales pipelines, and collaborating with cross-functional teams to ensure customer satisfaction and repeat usage.
The Senior Genomics Specialist is responsible for growing the Decipher testing business by developing strategic account plans and building relationships with urologists and radiation oncologists. They will manage the sales pipeline, coordinate with cross-functional teams, and ensure customer satisfaction through strategic engagement.
The Genomic Specialist is responsible for identifying and closing new business while maintaining existing accounts by clinically reinforcing the value of diagnostic tests. They will navigate complex health systems to establish collection and ordering protocols while collaborating with internal teams to exceed territory goals.
The Genomic Specialist identifies and closes new business while maintaining existing accounts by clinically reinforcing the value of diagnostic tests to medical professionals. They are responsible for navigating complex health systems, developing territory plans, and ensuring the successful implementation of sample collection and ordering protocols.
The IP Counsel will drive intellectual property risk management, including freedom-to-operate and invalidity analyses, while supporting complex technology transactions. This role also involves collaborating with cross-functional teams to provide practical legal guidance and managing the company's broader IP program.
The Healthcare & Market Access Counsel serves as a senior legal advisor, leading legal strategy for payer contracting, reimbursement, and coverage initiatives. This role partners with senior business leaders to mitigate legal risks and develop practical solutions that advance patient access to diagnostic solutions.
The Medical Director will establish and implement medical affairs strategies for the endocrinology franchise, focusing on KOL development, publication planning, and commercial support. They will also provide scientific leadership for R&D and clinical trial execution to advance genomic testing into clinical practice.
The Senior Medical Science Liaison serves as the primary scientific field representative in the Nordics, building partnerships with healthcare professionals to support the adoption of the precision oncology portfolio. They are responsible for scientific exchange, KOL engagement, collecting medical insights, and supporting clinical research initiatives.
The Medical Science Liaison serves as a clinical and genomic expert, providing product education to customers and internal teams to drive understanding and adoption of diagnostics. They also support the development of multi-channel medical educational activities and collaborate across the organization to serve as a scientific resource.
The manager will serve as a strategic analytics partner across commercial, operations, and finance functions to drive data-informed decision-making. They are responsible for designing scalable analytical solutions, performing advanced statistical modeling, and collaborating with cross-functional teams to improve operational performance.
