The Customer Care Specialist manages order processes and provides support to healthcare providers and patients. They collaborate with internal teams to resolve issues, analyze customer feedback, and drive retention through proactive communication.
The Customer Care Specialist manages order workflows and provides support to healthcare providers and patients through various communication channels. They collaborate with internal teams like Sales and Billing to resolve issues and analyze customer feedback to drive service improvements.
The Customer Care Specialist will manage orders and cases while providing empathetic support to healthcare providers and patients. They will collaborate with internal teams to resolve issues and analyze customer feedback to drive continuous improvement.
The Customer Care Specialist manages order and case workflows while providing empathetic support to healthcare providers and patients. They collaborate with internal teams to resolve issues, analyze customer feedback, and drive growth through proactive service.
Lead efforts to optimize the patient financial experience by guiding patients through insurance benefits, billing inquiries, and financial aid applications. Act as a senior liaison between patients, providers, and insurance companies to resolve systemic billing issues and improve operational efficiency.
Analyze real-world insurance claims and EHR data to identify clinical treatment patterns and outcomes. Collaborate with bioinformaticians and medical experts to develop AI models and prepare manuscripts for peer-reviewed journals.
The Sales Training Manager is responsible for developing and executing comprehensive training curricula for sales representatives, including onboarding and advanced training. They collaborate with cross-functional teams to create training materials and ensure programs align with commercial and brand objectives.
The Principal Data Scientist will lead the development of digital pathology AI models to predict clinical outcomes and pathological features. They will also coordinate cross-functional team efforts, manage project execution, and collaborate with internal and external experts to build evidence for model utility.
The Senior Clinical Reimbursement Specialist manages complex pre- and post-service appeals while serving as a clinical subject matter expert for the operations team. They also drive process improvements, mentor junior staff, and collaborate with providers to optimize revenue capture and denial overturn rates.
The Compensation Consultant will support the assessment, design, and implementation of Veracyte’s job architecture and career framework. They will collaborate with HR leadership and stakeholders to ensure the framework is practical, scalable, and effectively maintained.
The Senior Bioinformatics Scientist will lead the design, development, and validation of next-generation minimal residual disease (MRD) laboratory-developed tests. This role involves collaborating with cross-functional teams to ensure bioinformatics pipelines are robust, compliant with regulatory standards, and clinically actionable.
The Associate Marketing Director is responsible for the international regional marketing strategy and product leadership of the IVD oncology portfolio in EMEA. This includes bridging global strategy with regional execution, leading Voice of Customer initiatives, and driving demand generation and product launches.
The Senior MSL acts as the primary scientific representative in the Nordics, building partnerships with healthcare professionals to support the adoption of precision oncology portfolios. Key duties include scientific exchange, KOL engagement, collecting medical insights, and supporting clinical research activities.
The MSL provides clinical and product education to healthcare providers to drive the adoption of molecular tests for breast cancer. They manage relationships with Key Opinion Leaders and stimulate investigator-initiated studies to generate real-world evidence.
Drive the adoption of diagnostic products in Spain and Portugal by executing go-to-market strategies and securing public reimbursement. Lead regional commercial activities, manage the P&L, and develop professional relationships with health authorities and oncology experts.
Drive commercial growth and adoption of diagnostic products in the DACH region by educating oncologists and pathologists on clinical value. Lead regional operations, including market access, reimbursement strategies, and the management of cross-functional teams.
Drive the adoption and commercial growth of diagnostic tests in France and Benelux by educating oncologists and pathologists. Lead regional operations, manage P&L, and establish reimbursement pathways with health authorities.
The Genomic Specialist identifies and closes new business while maintaining existing accounts to promote genomic diagnostic tests. They focus on reinforcing the clinical value of products to healthcare providers and establishing ordering protocols within hospitals.
