Own the full sales cycle for new business opportunities across the UK and Ireland, from prospecting and discovery through demonstrations, business cases, negotiation, and close, while meeting a £22,000 monthly revenue target. Build and manage a healthy pipeline, engage multiple customer stakeholders, maintain accurate Salesforce records and forecasts, and collaborate with Telesales, Marketing, and other teams.
Maintain, optimize, secure, and evolve production MySQL and SQL Server databases, including performance, availability, backups, recovery, and production change control. Develop shared data solutions across Vantify’s products and collaborate with product and development teams on roadmap initiatives, standards, and continuous improvement.
Lead and develop the Client Success Manager team while owning strategic relationships, retention, renewals, and growth for Tier 1 enterprise clients. Build account plans, manage escalations and performance reporting, and collaborate across the business to improve service delivery and the client success function.
Research, create, update, and review international health, safety, environmental, and energy content, translating legislation and official guidance into accurate, practical resources for professional audiences. Verify content and taxonomy, maintain quality and currency, identify relevant developments, and meet production deadlines.
Own day-to-day relationships and operational delivery across an assigned client portfolio, ensuring contractual requirements, service levels, quality standards, and client actions are managed effectively. Coordinate internal teams, monitor performance and risks, lead client reviews, support commercial activities, and identify practical service improvements and growth opportunities.
