The AI Experience Developer manages the full lifecycle of AI agent interactions, including designing conversational flows and optimizing autonomous resolution rates. They collaborate with product and operations teams to integrate service processes into the AI agent while ensuring accuracy, security, and compliance.
The AI Experience Engineer will own the full lifecycle of customer-facing AI agent journeys, including design, implementation, and optimization across chat, voice, and email channels. They will collaborate with product and operations teams to ensure accurate, safe, and efficient automated servicing flows.
You will develop end-to-end test automation strategies and functional tests to ensure a seamless banking experience for customers. Additionally, you will collaborate with product teams to define test plans using AI models and manage infrastructure deployments in production environments.
The Senior QA Automation Developer will design and implement end-to-end test automation frameworks to ensure high-quality product delivery. They will collaborate with product teams to define testing strategies, troubleshoot production issues, and utilize AI tools to streamline feature validation.
The Senior QA Automation Engineer will design and deliver automated test frameworks to ensure high-quality product releases. They will collaborate with product teams to define testing strategies, troubleshoot production issues, and manage infrastructure deployments.
The Senior Collections Strategy Analyst will own the analytics and strategy for recovery operations, including dialer strategy, agency management, and digital communications. They will build reporting infrastructure and partner cross-functionally to optimize portfolio performance and borrower outcomes.
Design and build test automation infrastructure, tools, and agentic solutions to improve engineering productivity. Collaborate with product teams to develop, deploy, and maintain automated services in production environments.
The Senior QA Automation Engineer will own end-to-end quality by developing automation frameworks and performing functional and performance testing. They will collaborate with product teams to provide input on architectural design and troubleshoot production issues.
Architect and build test automation infrastructure, tooling, and agentic solutions to improve engineering productivity. Design, deploy, and operate automation services in production environments while iterating on prototypes based on team feedback.
You will architect and build test automation infrastructure, tooling, and agentic solutions to improve engineering productivity. You will also design, deploy, and operate services in production environments while iterating on automation frameworks.
