Transmit Security

The Technical Account Manager is responsible for driving customer adoption and success by building strong technical and business relationships. They act as a trusted adviser, managing post-sales technical delivery and aligning product roadmaps with customer goals.

Serve as a Tier 3 escalation point handling complex technical issues related to identity security and fraud prevention. Collaborate with engineering and product teams to perform root cause analysis and improve product functionality.

This role involves partnering directly with Account Executives to structure complex, high-value deals efficiently, acting as a primary advisor on order forms and commercial terms. Key duties include driving operational rigor across pipelines, owning the POC process, and collaborating across departments for end-to-end contracting.