Surecomp

The Sales and Account Management Director will lead customer engagement and drive business growth across global enterprise accounts by building long-term relationships. They are responsible for managing the full sales cycle, from lead qualification to deal closure, while collaborating with internal teams to ensure customer success.

Develop, test, and maintain product code for the IBSnet platform using PowerBuilder and C++. Collaborate with global stakeholders to troubleshoot issues, build automations, and deliver scalable technical solutions.

The Enterprise Customer Success Manager will act as a strategic partner, owning the entire post-sale relationship from complex onboarding to long-term expansion, ensuring customers successfully adopt and scale SaaS solutions. This involves leading large implementation programs, managing project governance, coordinating technical integrations, and driving strategic account growth through upsell and renewal activities.

The role involves leading the full presales cycle, including discovery, demonstrations, solution scoping, and RFP responses for digital trade finance offerings. This includes designing tailored solutions based on client needs and collaborating across internal teams like Sales, Product, and Marketing.