Super.com

Senior Automated Customer Experience / AI Conversation Designer

Super.com · Full Time · 14 days ago

Super.com

🌎 Canada 💵 $72000 - $113K per year ⭐ 5-10 yrs exp 💼 Software Development

Design, build, and optimize AI chatbot playbooks and conversational flows across chat and voice channels using the Decagon AI platform. Monitor performance metrics like CSAT and resolution rates to translate customer feedback into actionable AI product improvements.

APPLY

Automated Customer Experience / AI Quality Specialist

Super.com · Full Time · 18 days ago

Super.com

🌎 Canada 💵 $55000 - $81000 per year ⭐ 2-5 yrs exp 💼 Software Development

Own the quality evaluation and performance monitoring of AI Agents across chat and voice channels to identify risks and conversational breakdowns. Partner with Product and Engineering teams to optimize prompts, escalation logic, and overall AI behavior to improve CSAT.

APPLY

Travel Supply Analyst Intern (8-month)

Super.com · Internship · 21 days ago

Super.com

🌎 Canada 💵 22.5 - 28 per hour ⭐ 0-2 yrs exp 💼 Others

Assist Account Managers in maintaining hotel supply accounts and optimizing pricing and inventory. Use BI tools to perform exploratory data analysis and create documentation for internal processes.

APPLY

Senior Fraud Investigator - Financial Products

Super.com · Full Time · a month ago

Super.com

🌎 Canada 💵 $79000 - $120K per year ⭐ 2-5 yrs exp 💼 Finance

Execute fraud review workflows and manual investigations for financial products like the Super.com Card and Cash Advance. Partner with cross-functional teams to develop scalable fraud controls and improve risk reporting and operational procedures.

APPLY

Manager, Risk Operations - Travel

Super.com · Full Time · a month ago

Super.com

🌎 Canada 💵 $99000 - $156K per year ⭐ 5-10 yrs exp 💼 Others

Lead the fraud and risk strategy for the travel marketplace, focusing on hotel and flight transactions to balance risk mitigation with conversion. Manage a team of risk analysts to develop scalable controls and partner cross-functionally to reduce fraud losses.

APPLY

Legal Intern

Super.com · Internship · a month ago

Super.com

🌎 Canada 💵 24.5 - 30 per hour ⭐ 0-2 yrs exp 💼 Legal

The intern will provide legal analysis on topics such as privacy law, banking regulations, and intellectual property while drafting and reviewing various commercial contracts. They will also collaborate cross-functionally to advise product and engineering teams on new features and legal risks.

APPLY

Social Media Intern

Super.com · Internship · a month ago

Super.com

🌎 Canada 💵 24.5 - 30 per hour ⭐ 0-2 yrs exp 💼 Marketing

The intern will support creative concepting and briefing for paid social and CTV ads across fintech and travel verticals. Responsibilities include monitoring social trends, conducting competitive research, and collaborating with design teams to update assets in Figma.

APPLY

Senior Group Product Manager

Super.com · Full Time · a month ago

Super.com

🌎 United States 💵 $168K - $233K per year ⭐ 10+ yrs exp 💼 Product

Lead the strategy, roadmap, and outcomes for a portfolio of everyday savings products including rebates and coupons. Manage a team of Product Managers to drive acquisition, engagement, and retention for the Super+ membership.

APPLY

Senior Full Stack Software Engineer

Super.com · Full Time · 2 months ago

Super.com

🌎 Canada 💵 $147K - $199K per year ⭐ 5-10 yrs exp 💼 Software Development

Develop and ship end-to-end product features across the full stack for fintech and travel experiences using an AI-forward workflow. Collaborate on system design, perform code reviews, and mentor junior engineers to maintain high engineering standards.

APPLY

Staff Product Designer, Design Systems

Super.com · Full Time · 2 months ago

Super.com

🌎 United States 💵 $145K - $205K per year ⭐ 5-10 yrs exp 💼 Design

You will own the strategy, roadmap, and evolution of the Atlas design system across web and mobile platforms. This includes architecting tokens and components for AI consumption and driving adoption through documentation and cross-functional collaboration.

APPLY

Senior Finance Systems Analyst

Super.com · Full Time · 2 months ago

Super.com

🌎 Canada 💵 95000 - 123K per year ⭐ 2-5 yrs exp 💼 Finance

The Senior Finance Systems Analyst will maintain and enhance core finance systems while collaborating with cross-functional teams to deliver scalable automation solutions. This role involves managing ERP capabilities, driving process improvements, and supporting financial reporting through data analysis and system integration.

APPLY

Senior QA Engineer

Super.com · Full Time · 2 months ago

Super.com

🌎 Canada 💵 $100K - $140K per year ⭐ 5-10 yrs exp 💼 Software Development

The Senior QA Engineer will lead testing efforts, develop automated test cases, and mentor junior team members to ensure high-quality product releases. They will also optimize product pipelines and collaborate with cross-functional teams to improve overall quality engineering processes.

APPLY

Intermediate Full Stack Software Engineer

Super.com · Full Time · 3 months ago

Super.com

🌎 Canada 💵 102K - 143K per year ⭐ 2-5 yrs exp 💼 Software Development

You will build and maintain features across the full stack for fintech and travel products while leveraging AI tools to accelerate development. You will also collaborate with cross-functional teams to shape the product roadmap and ensure high-quality software delivery through testing and monitoring.

APPLY

Senior Product Designer, Credit Building

Super.com · Full Time · 3 months ago

Super.com

🌎 United States 💵 $121K - $178K per year ⭐ 5-10 yrs exp 💼 Design

This role involves designing all features and flows for the Credit Building product, ensuring cohesion within the overall Super.com ecosystem, and collaborating cross-functionally to define strategy and deliver impact. Responsibilities include creating user journeys, wireframes, prototypes, and high-fidelity designs while advocating for user-centered practices.

APPLY

Director of Engineering, Core Experience

Super.com · Full Time · 3 months ago

Super.com

🌎 Canada 💵 $215K - $316K per year ⭐ 5-10 yrs exp 💼 Others

The Director will own the technical strategy and delivery for the Core Experience organization, focusing on member engagement, value discovery, and membership benefits across Super.com's platform verticals. This role involves leading and developing Engineering Managers, guiding architectural decisions, shaping organizational structure, and driving the adoption of modern AI-enabled engineering practices.

APPLY

Senior Data Analyst (Payments & Fraud)

Super.com · · 4 months ago

Super.com

🌎 United States 💵 $101K - $141K per year ⭐ 5-10 yrs exp 💼 Software Development

This role involves leveraging complex datasets to generate actionable insights influencing payments and fraud strategy, supporting the development and testing of payment/fraud rules, and designing/maintaining self-service analytics dashboards. Responsibilities also include investigating anomalies, collaborating cross-functionally, and advocating for data quality.

APPLY

Staff Software Engineer, Fintech & Earnings

Super.com · Full Time · 4 months ago

Super.com

🌎 Canada, United States 💵 182K - 208K per year ⭐ 10+ yrs exp 💼 Software Development

The Staff Software Engineer will play a central role in architecting services, frontends, databases, and the mobile app, tackling complex challenges related to product unification and user experience quality. They will serve as a vertical-level technical leader, driving high-impact projects, improving system architecture patterns across complex codebases, and influencing technical roadmaps.

python artificial-intelligence user-experience security architecture postgres qa redis react product-development figma feedback hiring fintech talent-acquisition

APPLY

Senior Data Engineer

Super.com · Full Time · 5 months ago

Super.com

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

As a Senior Data Engineer, you will design and implement robust data solutions while collaborating with various teams to identify data needs. You will also oversee code and infrastructure maintainability and coach standards for performance.

machine-learning python sql artificial-intelligence reporting hiring data-engineering documentation talent-acquisition

APPLY

Director of Analytics & Data Science

Super.com · Full Time · 5 months ago

Super.com

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Lead and scale the Analytics and Data Science organization while embedding analytics into core business workflows. Partner with Data Engineering to shape BI and data science platform architecture and drive delivery of complex data initiatives.

sql artificial-intelligence data-science leadership hiring science data-engineering documentation organization talent-acquisition

APPLY