Manage complex employee relations matters and conduct impartial investigations regarding harassment, discrimination, and workplace conduct. Serve as a trusted advisor to leaders to ensure consistent disciplinary actions and mitigate organizational risk.
Staples Canada
11 Remote Job Openings at Staples Canada
Manage ongoing account relationships for web-to-print clients to ensure satisfaction, retention, and revenue growth. Lead the execution of new storefront configurations, from gathering technical requirements to providing onboarding and training.
Manage the full lifecycle recruiting process for U.S. Retail store leadership to support business growth. Partner with hiring managers and HR leaders to identify requirements, source diverse talent, and execute recruitment strategies.
The role involves analyzing complex data sets to optimize bid strategies, pricing decisions, and commercial performance. You will collaborate with sales, finance, and procurement teams to evaluate margins and risks for large-scale business opportunities.
Account Development Manager Healthcare - Print
Staples Canada
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Full Time
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a month ago
Staples Canada
Identify and develop key healthcare accounts to drive revenue growth through tailored print solutions. Responsibilities include prospecting executives, managing a multi-million dollar pipeline, and collaborating with internal teams to execute account strategies.
The Category Sales Specialist focuses on growing business lines in the Mid-Market customer base beyond traditional office supplies. Responsibilities include prospecting new accounts, negotiating supplier agreements, and leading the implementation of category solutions.
Provide efficient technical support for hardware and software issues via phone and chat while actively promoting company products and services. Manage technical support tickets, diagnose issues using systematic probing, and facilitate remote connections to assist customers.
You will handle technical escalations and advanced troubleshooting to resolve complex customer issues and improve first contact resolution rates. Additionally, you will manage service tickets, maintain internal knowledge bases, and provide professional support across various technical platforms.
The Sales Content Specialist develops, organizes, and optimizes high-impact sales collateral to support seller effectiveness and value-based customer conversations. This role collaborates with Marketing and Sales Enablement teams to ensure content is on-brand, accessible, and aligned with go-to-market priorities.
The Operational Excellence Specialist drives continuous process improvement for the Services Field Operations team by leading optimization initiatives and developing automation tools. This role involves collaborating with cross-functional teams to implement solutions and maintain documentation that supports business objectives.
Bilingual Account Consultant, Print Services - EN/FR (Remote)
Staples Canada
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Full Time
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3 months ago
Staples Canada
The Account Consultant is responsible for providing holistic Print sales service, responding urgently to new business opportunities, and managing a portfolio of assigned customers. This includes directly interacting with customers to suggest products, promoting new offers, and maximizing account retention through excellent service support.
