The specialist is responsible for driving agent performance through structured training, rigorous quality assurance audits, and continuous coaching. They will analyze quality data to identify performance gaps and facilitate onboarding and upskilling programs to improve customer experience.
The Inside Sales Account Manager is responsible for driving revenue growth through outbound prospecting, inbound customer engagement, and effective account management. They will build consultative relationships with clients to provide tailored print and promotional solutions while managing a sales pipeline in Salesforce.
The Inside Account Manager is responsible for meeting sales targets by uncovering opportunities within a Federal Government account portfolio. They will maintain client relationships and drive growth through proactive selling strategies and virtual communication channels.
The Category Sales Specialist is responsible for driving growth and developing new business opportunities within assigned categories for mid-market clients. This role involves proactive sales strategies, managing client relationships, and overseeing the implementation of new solutions to ensure customer satisfaction.
The Category Sales Specialist is responsible for developing and growing mid-market client accounts by identifying new business opportunities and managing the implementation of solutions. They act as a lead generator for assigned growth categories and maintain high-value relationships with key client contacts.
The Category Sales Specialist is responsible for developing and growing mid-market client accounts by identifying new business opportunities and managing the implementation of solutions. They act as a lead generator for assigned growth categories and maintain high-value relationships to ensure revenue and gross margin targets are met.
The Account Consultant manages a portfolio of print services customers, focusing on maximizing sales opportunities and driving account retention. They interact directly with clients to provide product suggestions, manage projects, and execute sales strategies within Salesforce.
The specialist will prospect new ePrint business opportunities and manage ongoing client relationships to drive revenue growth and satisfaction. They will act as the primary point of contact, collaborating with internal teams to develop pricing strategies and ensure program account success.
Manage and optimize EDI and cXML integrations to ensure seamless data exchange between internal ERP systems and external trading partners. Monitor data transmissions, troubleshoot system anomalies, and collaborate with technical teams to enhance procurement-to-pay efficiency.
