You will build and ship full-stack features for member-facing web applications while designing scalable systems and integrating AI-powered tools. You will collaborate with product and design teams to translate requirements into high-quality, production-grade software.
The Member Care Specialist handles inbound calls, chats, and tickets to assist members with benefit inquiries and claim resolutions. They are responsible for building rapport with members while maintaining accurate records and adhering to standard operating procedures.
You will design and maintain data models and pipelines to provide reliable metrics for product teams while ensuring data quality and compliance. Additionally, you will partner with product managers to define success metrics and leverage AI tools to accelerate development and analysis.
You will own and evolve the data pipeline platform to ingest and deliver provider, benefit, and pricing data while building internal tools to automate operational workflows. You will also set technical direction for data infrastructure and act as a technical unblocker to mentor other engineers.
The VP of Finance will lead the company's FP&A function, including budgeting, forecasting, and long-term strategic planning. They will also play a key role in IPO readiness, capital allocation, and building a high-performing finance team to support organizational growth.
Own the product strategy and roadmap for claims automation, integrating AI and deterministic systems to optimize end-to-end claim processing. Lead cross-functional teams to design, build, and launch high-impact features while ensuring accuracy, safety, and regulatory compliance.
This role involves developing and executing a comprehensive enterprise sales strategy to drive new business growth, setting and achieving ambitious revenue targets focused on net-new client acquisition within jumbo and national employer groups. The Head of Enterprise Sales will also build and scale a repeatable, high-performing sales process while maintaining strong relationships with key stakeholders.
