The Retail Solutions Specialist is responsible for training store staff on lottery equipment and acting as a liaison between the company and retail partners. They will also conduct site visits, perform equipment troubleshooting, and manage project rollouts to ensure technology functions as designed.
The Data Analyst will create and maintain reports, dashboards, and analytical workflows to support business performance and customer success. They will collaborate with technical and business teams to translate complex data into actionable insights and automated solutions.
The Field Service Manager oversees field operations, manages lottery equipment inventory, and supervises the field service personnel team. They are responsible for ensuring on-time delivery of services, conducting performance evaluations, and maintaining operational procedures to meet service level agreements.
The Operations Manager will oversee daily operational functions, including production, logistics, and quality control to ensure service delivery and system health. They will lead local support teams and drive continuous improvement initiatives to optimize efficiency and align with strategic business objectives.
The General Manager is responsible for the operational performance, service delivery, and technical environment of the client's core lottery system. They lead site teams, manage budgets, ensure contractual compliance, and coordinate with stakeholders to achieve operational objectives.
The Loyalty Account Associate supports the account management team by coordinating interactive programs and loyalty rewards for lottery clients. They are responsible for executing performance initiatives to meet revenue targets and identifying growth opportunities to expand the customer base.
The Digital Account Manager builds and strengthens relationships with lottery customers while managing the strategy and daily operations of loyalty initiatives. They are responsible for financial performance, data analysis, and ensuring effective program execution to drive player engagement.
The Senior DevOps Engineer will design, implement, and maintain infrastructure using Infrastructure as Code while optimizing CI/CD pipelines for improved release quality. They will also collaborate with engineering teams to manage Kubernetes platforms, monitor system health, and ensure operational excellence.
Provide tier 2 support for lottery platforms, focusing on system availability, performance, and security. Manage new customer implementations and maintain existing solutions while participating in a 24x7x365 on-call rotation.
Lead pricing analysis for instant ticket RFPs and develop financial models to optimize printing capacity and commercial terms. Drive reporting, forecasting, and budgeting processes while providing strategic pricing recommendations to leadership.
Lead the design and delivery of high-impact decision science systems including forecasting, optimization, and recommendation engines. Establish modeling standards and mentor senior and mid-level data scientists to build the organization's decision science function.
Define and build the architectural foundation for a self-service machine learning platform to enable Data Scientists to deploy and monitor models independently. Establish engineering standards, reusable tooling strategies, and a phased roadmap for the organization's ML infrastructure.
Manage direct sales to end-users of the organization's products or services within a specified geographic area. Focus on maintaining and growing existing accounts to drive revenue and business growth.
