You will own the development and architecture of complex modules within the Vue 3 single-page application while mentoring junior and mid-level developers. Additionally, you will manage CI/CD pipelines and collaborate closely with the backend team to ensure high-quality, scalable features.
You will design and build new features in React Native and TypeScript while collaborating with backend developers and product managers. Additionally, you will monitor app performance, resolve bugs, and contribute to improving code quality and CI/CD practices.
You will build the APAC account management function from the ground up, focusing on engaging, retaining, and growing self-service and key accounts. Your role involves driving expansion revenue, reducing churn, and implementing best practices to ensure customer success.
You will build the Account Management function for the MENA region from the ground up, focusing on retaining and growing self-service and key accounts. Your role involves running engagement experiments, driving revenue expansion, and ensuring customer success through best practices.
The DevOps Engineer will manage the end-to-end cloud platform, focusing on infrastructure, CI/CD, reliability, and security. They will develop internal tooling and AI automations to improve the software development lifecycle and platform operations.
Own the technical security layer for code, delivery pipelines, and developer endpoints by automating security controls within CI/CD workflows. Responsibilities include managing software supply-chain security, tuning AI-assisted SAST pipelines, and acting as the primary technical responder for security incidents.
Investigate drivers of customer churn, contraction, and expansion through data analysis and direct customer interviews. Design and execute programs to improve customer retention and growth while tracking measurable outcomes.
The role focuses on qualifying prospects and converting them into opportunities for Account Executives to drive pipeline growth across the EMEA region. Responsibilities include personalized outreach to stakeholders and maintaining meticulous records in the CRM.
Build the Account Management function for LATAM from scratch, focusing on engaging self-service customers and managing high-potential key accounts. The role involves running engagement experiments, conducting churn autopsies, and collaborating with product teams to improve retention.
The Account Executive will manage the full sales cycle from discovery to close, focusing on mid-market customers in the EMEA region. They will also act as a customer advocate, providing tailored solutions and collaborating with cross-functional teams to drive revenue growth.
Provide high-quality technical support for a SaaS product via chat and video calls to ensure customer satisfaction. Collaborate with cross-functional teams to resolve complex issues and suggest product improvements based on user feedback.
The Customer Success Manager will be the primary resource for top-tier customers, focusing on successful product adoption and retention through client onboarding, retention efforts, and success planning. Responsibilities include collaborating with customers to maximize platform value, acting as a point of contact for issues, and monitoring customer satisfaction and usage.
