You will design and build new features in React Native and TypeScript while collaborating with backend developers and product managers. Additionally, you will monitor app performance, resolve bugs, and contribute to improving code quality and CI/CD practices.
You will build the APAC account management function from the ground up, focusing on engaging, retaining, and growing self-service and key accounts. Your role involves driving expansion revenue, reducing churn, and implementing best practices to ensure customer success.
You will build the Account Management function for the MENA region from the ground up, focusing on retaining and growing self-service and key accounts. Your role involves running engagement experiments, driving revenue expansion, and ensuring customer success through best practices.
You will own key pillars of the operational engine, including support quality governance and the maintenance of automation and reporting systems. This role involves architecting data models and ensuring system health to enable leadership to make data-driven decisions.
You will manage the full sales cycle from discovery to closing for mid-market accounts in the EU region. Additionally, you will act as a customer advocate, providing tailored solutions and collecting feedback to drive product improvements.
The Business Development Representative will qualify prospects, assess business goals, and convert leads into meetings for Account Executives. They will also collaborate on pipeline growth and maintain accurate records in the CRM.
The specialist will own the end-to-end governance layer, including continuous compliance platforms, external audit pipelines, and SaaS vendor risk management. They will act as the technical expert for security questionnaires and manage regulatory compliance and incident response communication.
The DevOps Engineer will manage the end-to-end cloud platform, focusing on infrastructure, CI/CD, reliability, and security. They will develop internal tooling and AI automations to improve the software development lifecycle and platform operations.
Own the end-to-end governance layer, including continuous compliance automation, external audit pipelines, and SaaS vendor risk management. Act as the primary control owner for security certifications and translate compliance requirements into actionable engineering tasks.
Own the technical security layer for code, delivery pipelines, and developer endpoints by automating security controls within CI/CD workflows. Responsibilities include managing software supply-chain security, tuning AI-assisted SAST pipelines, and acting as the primary technical responder for security incidents.
Investigate drivers of customer churn, contraction, and expansion through data analysis and direct customer interviews. Design and execute programs to improve customer retention and growth while tracking measurable outcomes.
The role involves investigating customer feedback signals to identify root causes and recurring patterns. The associate will create structured reports and present insights to internal teams to guide product and go-to-market decisions.
The role focuses on producing and structuring high-quality Knowledge Base content to ground AI agents and product features. It evolves into owning product UX writing and go-to-market messaging strategies across various channels.
The role focuses on proactively sourcing and hiring high-quality talent across multiple regions and roles while partnering with leadership on workforce planning. It involves managing the full recruitment lifecycle and enhancing the company's employer brand and candidate experience.
The role focuses on qualifying prospects and converting them into opportunities for Account Executives to drive pipeline growth across the EMEA region. Responsibilities include personalized outreach to stakeholders and maintaining meticulous records in the CRM.
Build the Account Management function for LATAM from scratch, focusing on engaging self-service customers and managing high-potential key accounts. The role involves running engagement experiments, conducting churn autopsies, and collaborating with product teams to improve retention.
The Account Executive will manage the full sales cycle from discovery to close, focusing on mid-market customers in the EMEA region. They will also act as a customer advocate, providing tailored solutions and collaborating with cross-functional teams to drive revenue growth.
Provide high-quality technical support for a SaaS product via chat and video calls to ensure customer satisfaction. Collaborate with cross-functional teams to resolve complex issues and suggest product improvements based on user feedback.
The Customer Success Manager will be the primary resource for top-tier customers, focusing on successful product adoption and retention through client onboarding, retention efforts, and success planning. Responsibilities include collaborating with customers to maximize platform value, acting as a point of contact for issues, and monitoring customer satisfaction and usage.
