Progress Partners

Senior Voice Support Manager

Progress Partners · Full Time · 3 days ago

Progress Partners

🌎 Serbia, Ukraine, United States ⭐ 5-10 yrs exp 💼 Support

The Senior Voice Support Manager will oversee daily voice and SMS support operations, including managing BPO partners and maintaining quality standards. They will analyze performance metrics to drive continuous improvement and collaborate with internal teams to ensure effective product support.

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Engineering Delivery Manager

Progress Partners · Full Time · 9 days ago

Progress Partners

🌎 Europe ⭐ 5-10 yrs exp 💼 Product

The role focuses on strengthening delivery predictability, quality, and visibility across external engineering teams and vendors. You will diagnose bottlenecks, validate engineering output, and establish fact-based escalation paths to ensure business priorities are met.

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Growth Product Manager (Web Funnel & CRO)

Progress Partners · Full Time · 10 days ago

Progress Partners

🌎 Serbia, Turkey, Ukraine ⭐ 2-5 yrs exp 💼 Sales

Own and optimize the web conversion funnel from landing pages to payment, focusing on increasing paying subscribers. Design and analyze A/B tests while managing a hypothesis backlog to improve pricing, paywalls, and subscription flows.

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Director – Global Tax

Progress Partners · Full Time · 11 days ago

Progress Partners

🌎 Canada ⭐ 5-10 yrs exp 💼 Finance

Lead the global tax function by managing international tax planning, compliance, and cross-border structuring for a multinational SaaS business. Collaborate with executive leadership and external advisors to oversee transfer pricing, M&A tax aspects, and tax risk management.

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Senior AI Product Engineer

Progress Partners · Full Time · 15 days ago

Progress Partners

🌎 Serbia, Turkey, United States ⭐ 5-10 yrs exp 💼 Software Development

Own the end-to-end quality and continuous improvement of customer-facing AI products through structured evaluation and experimentation. Monitor AI costs and latency while translating failure patterns into prioritized technical fixes.

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Senior Data Engineer

Progress Partners · Full Time · 15 days ago

Progress Partners

🌎 Poland, Portugal, Serbia, Spain, Turkey, United States ⭐ 2-5 yrs exp 💼 Software Development

Design and build a greenfield data platform and ingestion pipelines for payment, marketing, and operational data. Implement medallion-layer transformation models and manage end-to-end orchestration using Airflow.

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Senior AI Platform / DevTool Engineer

Progress Partners · Full Time · 15 days ago

Progress Partners

🌎 Poland, Serbia, Spain, Turkey, Ukraine, United States ⭐ 5-10 yrs exp 💼 Software Development

Build reusable AI tooling, RAG-based knowledge systems, and automated SDLC workflows to improve internal engineering efficiency. Define and manage secure, observable, and cost-aware patterns for AI platform services.

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Billing Operation Manager

Progress Partners · Full Time · 17 days ago

Progress Partners

🌎 Serbia, Turkey ⭐ 2-5 yrs exp 💼 Finance

Manage daily payment operations including settlement monitoring, reconciliation, and refund flows across multiple platforms. Actively build and maintain a pipeline of payment partners, negotiating commercial terms and managing the onboarding of new processors and tools.

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