The Account Manager will drive net revenue retention by managing renewals, identifying expansion opportunities, and fostering long-term customer relationships. They will collaborate cross-functionally with sales and customer success teams to ensure platform value and mitigate churn risks.
You will lead end-to-end design for web and mobile platforms while evolving the company's design system and processes. Additionally, you will simplify complex B2B workflows and conduct user research to ensure an intuitive and high-quality user experience.
The Senior Digital Marketing Manager will own and optimize the company's digital demand generation engine, including paid search, SEO, and email marketing. They will also be responsible for building attribution frameworks, managing external agencies, and providing executive-level reporting to leadership.
Manage a portfolio of mid-market customers to ensure successful onboarding, product adoption, and long-term satisfaction. Drive gross revenue retention and identify expansion opportunities while serving as the voice of the customer to internal teams.
You will build and scale backend systems while ensuring infrastructure is reliable, secure, and performant. Responsibilities include writing high-quality code, managing APIs, and collaborating with the engineering team on infrastructure decisions.
