Manage a portfolio of mid-market customers to ensure successful onboarding, product adoption, and long-term satisfaction. Drive gross revenue retention and identify expansion opportunities while serving as the voice of the customer to internal teams.
You will build and scale backend systems while ensuring infrastructure is reliable, secure, and performant. Responsibilities include writing high-quality code, managing APIs, and collaborating with the engineering team on infrastructure decisions.
The role involves meticulously testing the Popl Dashboard and mobile app to identify bugs and ensure feature reliability. Additionally, the analyst will provide frontline technical support to users and organize feature requests to guide the product roadmap.
Own and optimize the digital demand generation engine, focusing on SEO, paid media, and email marketing. Build attribution systems and executive reporting dashboards to translate channel performance into business narratives.
Architect and manage the systems, processes, and reporting that power the full revenue funnel across marketing, sales, and customer success. Own the GTM tech stack, specifically Salesforce, while leading forecasting, territory design, and quota setting.
The Senior Account Executive will manage inbound leads and maintain a robust sales pipeline to meet or exceed revenue targets. They will also conduct product demonstrations and collaborate with cross-functional teams to ensure a seamless customer journey.
