You will define the product strategy and roadmap for industrial solutions, managing features from concept through launch and iteration. You will also collaborate with cross-functional teams including engineering, R&D, and sales to ensure successful product delivery and market adoption.
The Client Program Manager will lead client programs from planning through execution, aligning Picarro's technology with utility strategies and operational goals. They will serve as the primary strategic interface for executive-level stakeholders to drive measurable value and continuous improvement.
Develop and implement models and algorithms for the detection, attribution, and quantification of trace gases using sensor data. Collaborate with engineering and product teams to integrate research-stage models into the company's production cloud platform.
The Director of Customer Success leads the team responsible for delivering successful customer outcomes across gas utility programs in the Americas. This role involves defining strategy, managing customer health and retention, and serving as an executive partner to key utility accounts.
Own the design portfolio for Industrial Solutions by establishing visual and interaction standards and mapping complex user workflows. Bridge the gap between design and engineering by contributing production code and reviewing PRs for UX fidelity.
Drive the adoption and value realization of fenceline monitoring solutions by embedding real-time data tools into customer operational workflows. Collaborate with Customer Success and Product teams to translate field observations into actionable product improvements.
