You will manage the end-to-end onboarding process for new hires and handle HR administration, including contracts and documentation. Additionally, you will lead recruitment efforts by sourcing candidates, conducting initial screens, and optimizing hiring pipelines using AI and automation tools.
You will manage the end-to-end creator pipeline, including sourcing, onboarding, and content organization for a large network. Additionally, you will grow the TikTok Shop channel by recruiting affiliate creators and optimizing sales performance.
The agent will manage customer inquiries via email and chat regarding orders, returns, and product issues while maintaining high response standards. They will also handle chargebacks and disputes while utilizing tools like Intercom, Shopify, and Slack.
You will manage the end-to-end pipeline for UGC creators, including sourcing, onboarding, and tracking deliverables. Additionally, you will organize content libraries and ensure all creator payments and invoices are processed accurately.
Produce 6 approved performance-focused videos per week, managing the full revision cycle and quality control. Collaborate with creative teams and utilize AI tools to engineer high-retention content that drives conversions.
The role involves acting as the primary on-the-ground representative in China to manage factory relationships, oversee production, and enforce quality standards. You will also coordinate supply chain logistics, validate commercial pricing, and support new product development.
