Palmetto Clean Technology

Team Lead, Customer Success (Spanish Bilingual)

Palmetto Clean Technology · Full Time · a day ago

Palmetto Clean Technology

🌎 Philippines ⭐ 2-5 yrs exp 💼 Sales

Lead and mentor a team of 7-15 customer service representatives to ensure high performance and service excellence. Oversee daily operations, optimize support workflows, and collaborate cross-functionally to improve the overall customer journey.

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Customer Success Specialist I (Spanish Bilingual)

Palmetto Clean Technology · Full Time · a day ago

Palmetto Clean Technology

🌎 Philippines ⭐ 0-2 yrs exp 💼 Sales

Act as the first point of contact for solar customers by handling inbound calls, emails, and chats to resolve billing and performance issues. Provide first-level troubleshooting and accurately document all interactions in the CRM while escalating complex cases to Tier 2 teams.

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Quality Assurance Specialist - Spanish Bilingual

Palmetto Clean Technology · Full Time · a day ago

Palmetto Clean Technology

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The QA Specialist audits customer interactions across calls, emails, and chats to ensure brand consistency and operational standards. They provide actionable feedback to supervisors and identify systemic gaps to drive continuous improvement in customer satisfaction.

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Capital Markets Associate, Structured Finance

Palmetto Clean Technology · Full Time · 18 days ago

Palmetto Clean Technology

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

The Capital Markets Associate manages capital raising, execution, and financial modeling for tax equity and debt funding. They are also responsible for financial reporting to stakeholders and optimizing internal workflows through cross-functional collaboration.

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Senior Capital Markets Analyst

Palmetto Clean Technology · Full Time · 18 days ago

Palmetto Clean Technology

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Senior Capital Markets Analyst manages monthly and quarterly reporting for funding structures including tax equity funds and ABS issuances. They act as a bridge between capital markets and internal teams to optimize data operations and funding strategies.

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Customer Success Specialist II (Spanish Bilingual)

Palmetto Clean Technology · Full Time · 19 days ago

Palmetto Clean Technology

🌎 Philippines ⭐ 2-5 yrs exp 💼 Sales

Manage complex customer cases and priority escalations while providing technical expertise to frontline agents. Conduct proactive outreach to improve NPS scores and generate new customer leads through positive survey respondents.

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Customer Escalation Specialist II

Palmetto Clean Technology · Full Time · 19 days ago

Palmetto Clean Technology

🌎 Philippines ⭐ 2-5 yrs exp 💼 Support

Manage and resolve complex customer escalations by collaborating cross-functionally to drive satisfactory outcomes. Identify root causes of recurring issues to implement process improvements and enhance overall customer loyalty.

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Relationship Manager, Northeast

Palmetto Clean Technology · Full Time · a month ago

Palmetto Clean Technology

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Manage the support and processing ecosystem for Palmetto's financial products while maintaining strong relationships with Certified Installers. Provide coaching, training, and strategic planning to partners to ensure smooth transactions and high product adoption.

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Customer Billing Escalation Specialist

Palmetto Clean Technology · Full Time · a month ago

Palmetto Clean Technology

🌎 Philippines ⭐ 2-5 yrs exp 💼 Finance

Review and investigate escalated customer billing complaints related to installer or sales rep misrepresentation. Collaborate with internal departments to resolve issues and implement process improvements to enhance the customer experience.

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Senior Salesforce Product Manager

Palmetto Clean Technology · · 4 months ago

Palmetto Clean Technology

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

This role drives the continued development of Palmetto's Salesforce platform by owning the product strategy, roadmap, and sprint priorities, acting as the primary business liaison and subject matter expert. Key duties include managing the technical delivery team, engaging stakeholders, leading solutioning conversations, and ensuring cross-product alignment.

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