Manage the lifecycle of post-PTO service requests requiring site visits, from intake and triage to scheduling and execution. Coordinate between customers, service partners, and internal teams to ensure timely resolution and cost-effective resource allocation.
Palmetto Clean Technology
10 Remote Job Openings at Palmetto Clean Technology
Senior Product Manager - Device Data & Performance
Palmetto Clean Technology
·
Full Time
·
3 days ago
Palmetto Clean Technology
Own the strategic direction and execution of the device data and performance platform for clean energy assets. Lead OEM integrations, define data schemas, and build monitoring and alerting workflows to support internal operations and homeowners.
Senior HVAC Quality Program Manager
Palmetto Clean Technology
·
Full Time
·
4 days ago
Palmetto Clean Technology
Build and scale the quality assurance framework for residential energy technologies including HVAC, geothermal, and water heaters. Lead the QC Technician team and develop quality standards and SOPs to ensure code-compliant installations by contractors.
Team Lead, Customer Success (Spanish Bilingual)
Palmetto Clean Technology
·
Full Time
·
25 days ago
Palmetto Clean Technology
Lead and mentor a team of 7-15 customer service representatives to ensure high performance and service excellence. Oversee daily operations, optimize support workflows, and collaborate cross-functionally to improve the overall customer journey.
Customer Success Specialist I (Spanish Bilingual)
Palmetto Clean Technology
·
Full Time
·
25 days ago
Palmetto Clean Technology
Act as the first point of contact for solar customers by handling inbound calls, emails, and chats to resolve billing and performance issues. Provide first-level troubleshooting and accurately document all interactions in the CRM while escalating complex cases to Tier 2 teams.
Quality Assurance Specialist - Spanish Bilingual
Palmetto Clean Technology
·
Full Time
·
25 days ago
Palmetto Clean Technology
The QA Specialist audits customer interactions across calls, emails, and chats to ensure brand consistency and operational standards. They provide actionable feedback to supervisors and identify systemic gaps to drive continuous improvement in customer satisfaction.
Capital Markets Associate, Structured Finance
Palmetto Clean Technology
·
Full Time
·
a month ago
Palmetto Clean Technology
The Capital Markets Associate manages capital raising, execution, and financial modeling for tax equity and debt funding. They are also responsible for financial reporting to stakeholders and optimizing internal workflows through cross-functional collaboration.
Senior Capital Markets Analyst
Palmetto Clean Technology
·
Full Time
·
a month ago
Palmetto Clean Technology
The Senior Capital Markets Analyst manages monthly and quarterly reporting for funding structures including tax equity funds and ABS issuances. They act as a bridge between capital markets and internal teams to optimize data operations and funding strategies.
Customer Success Specialist II (Spanish Bilingual)
Palmetto Clean Technology
·
Full Time
·
a month ago
Palmetto Clean Technology
Manage complex customer cases and priority escalations while providing technical expertise to frontline agents. Conduct proactive outreach to improve NPS scores and generate new customer leads through positive survey respondents.
Relationship Manager, Northeast
Palmetto Clean Technology
·
Full Time
·
2 months ago
Palmetto Clean Technology
Manage the support and processing ecosystem for Palmetto's financial products while maintaining strong relationships with Certified Installers. Provide coaching, training, and strategic planning to partners to ensure smooth transactions and high product adoption.