Paddle

Customer Support Specialist

Paddle · Full Time · 7 hours ago

Paddle

🌎 Portugal ⭐ 0-2 yrs exp 💼 Support

Provide first-line support for self-serve customers via email, chat, and Twitter, handling onboarding, compliance checks, and transaction queries. Identify complex issues for escalation to Level 2 support and propose process improvements to enhance the customer experience.

APPLY

Junior Support Specialist

Paddle · Full Time · 3 days ago

Paddle

🌎 Portugal ⭐ 0-2 yrs exp 💼 Support

Respond to and resolve transactional customer queries via email, specifically handling refunds and cancellations. Escalate complex issues to internal channels and contribute to process improvements and team meetings.

APPLY

Junior Customer Support Specialist (CAN)

Paddle · Full Time · 3 days ago

Paddle

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Respond to and resolve transactional customer queries via email, specifically handling refunds and cancellations. Escalate complex issues to internal channels and contribute to process improvements and team meetings.

APPLY

Senior Global Payroll Specialist

Paddle · Full Time · 4 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Finance

The role involves full ownership of scalable global payroll systems, managing third-party providers and Employers of Record across 12+ countries. Key duties include coordinating monthly payroll cycles, ensuring tax and benefit accuracy, and handling payroll-related employee queries.

APPLY

Web Designer

Paddle · Full Time · 6 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Design

Lead the design and optimization of the marketing website, resource hubs, and campaign microsites to drive qualified pipeline. Maintain the web-based design system and collaborate with cross-functional teams to translate data insights into high-performing digital experiences.

APPLY

Engineering Manager (Platform - Application Excellence)

Paddle · Full Time · 7 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Lead the Application Excellence team to improve internal developer experience and establish golden paths for engineers. Manage and coach engineers while overseeing technical decisions and the platform group's technical strategy.

APPLY

Senior Analytics Engineer - Marketing

Paddle · Full Time · 11 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

Develop robust data models and self-serve datasets in Omni to power marketing performance reviews and attribution analysis. Collaborate with Marketing and GTM stakeholders to translate business questions into actionable data products and insights.

APPLY

Senior Analytics Engineer - Marketing

Paddle · Full Time · 11 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

The role focuses on building trusted, self-serve datasets and reporting layers in Omni to power marketing performance and attribution analysis. It involves collaborating with Marketing and GTM stakeholders to translate business questions into robust data products and operational workflows.

APPLY

Staff Insights Analyst

Paddle · Full Time · 19 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

The role involves owning end-to-end insight projects to turn complex cross-functional data into actionable commercial recommendations for senior leadership. You will partner with product, sales, marketing, and finance teams to identify root causes of business challenges and model financial impacts.

APPLY

Site Reliability Engineer

Paddle · Full Time · 20 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

The SRE will drive reliability and engineering efficiency by automating deployment infrastructure and maintaining production standards as code. Key duties include handling production incidents, managing disaster recovery processes, and optimizing capacity and performance.

APPLY

Customer Success Manager

Paddle · Full Time · 25 days ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Sales

Manage a portfolio of approximately 20 large customers to ensure successful onboarding, growth, and retention. Act as a trusted advisor to help customers realize business value and drive revenue realization for Paddle.

APPLY

Business Development Representative

Paddle · Full Time · a month ago

Paddle

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The BDR is responsible for generating demand and creating a qualified pipeline of opportunities for the Account Executive team. This involves researching prospects, conducting outreach across multiple channels, and educating potential customers on Paddle's value proposition.

APPLY

Director of FP&A

Paddle · Full Time · a month ago

Paddle

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Others

Lead the FP&A function to drive performance across revenue growth, cost discipline, and capital allocation decisions. Partner with cross-functional leaders to build investment cases and manage the end-to-end planning cycle using the Pigment platform.

APPLY

VP of Revenue Operations

Paddle · Full Time · a month ago

Paddle

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Sales

The VP of Revenue Operations will design and implement the GTM operating model, overseeing systems, insights, and rhythms for Sales, Marketing, and Customer teams. They are responsible for driving revenue growth through operational rigour, forecasting accuracy, and the optimization of the GTM technology stack.

APPLY

Onboarding Risk Manager

Paddle · Full Time · a month ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Finance

Lead the day-to-day operations of the global Onboarding Risk team to identify fraud and payment-related risks. Develop and maintain risk procedures, controls, and playbooks while collaborating with Legal, Product, and Support teams.

APPLY

Senior Solutions Architect

Paddle · Full Time · a month ago

Paddle

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

The role involves acting as a technical expert within the Sales team to help software vendors integrate Paddle's product suite. Responsibilities include building integration plans, supporting Account Executives, and communicating feature requests to Product and Engineering teams.

APPLY

Ecosystem Programmes Lead

Paddle · Full Time · a month ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Design and execute the partner and community marketing strategy to drive awareness and referrals for Paddle. Activate a network of strategic partners, agencies, and influencers through scalable enablement programs and co-marketing initiatives.

APPLY

Senior Product Manager (Retain)

Paddle · Full Time · 2 months ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Product

Lead the strategy and execution for churn prevention, dunning, and retention flows to increase customer lifetime value. Own the product roadmap for billing customization and payment recovery while collaborating with engineering and design trios.

APPLY

Paid Social Specialist

Paddle · Full Time · 2 months ago

Paddle

🌎 Canada ⭐ 5-10 yrs exp 💼 Marketing

Own and scale the end-to-end paid social program across platforms like LinkedIn, Reddit, and X to drive pipeline and revenue. Collaborate with Brand, Content, and ABM teams to develop targeted creative assets and optimize performance through rigorous testing.

APPLY

Head of Analytics Engineering

Paddle · Full Time · 2 months ago

Paddle

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Software Development

Lead and develop a team of analytics engineers while defining the technical strategy for the company's data estate. Act as a primary liaison between engineering and cross-functional business units to ensure data solutions align with organizational goals.

APPLY

Senior Product Manager

Paddle · Full Time · 3 months ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Product

You will lead the development of the Seller Dashboard by defining the product roadmap and collaborating with cross-functional teams to deliver market-leading experiences. Additionally, you will analyze performance metrics and customer feedback to drive continuous improvement and execute go-to-market strategies.

APPLY

Senior Frontend Engineer

Paddle · Full Time · 3 months ago

Paddle

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

You will develop and maintain seller-facing products, including the dashboard and design system, while collaborating with product managers and designers. Additionally, you will champion frontend excellence, mentor other engineers, and manage the deployment and performance of your code.

APPLY

Software Engineer - Go

Paddle · Full Time · 3 months ago

Paddle

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Software Development

Contribute high-quality Go code to a high-traffic, event-driven system while collaborating with cross-functional teams. Take full ownership of features from initial concept and planning through to production rollout and ongoing monitoring.

APPLY

Manager of Solutions Engineering

Paddle · Full Time · 3 months ago

Paddle

🌎 United States ⭐ 5-10 yrs exp 💼 Others

The Manager of Solutions Engineering will lead, coach, and develop a high-performing team of Solutions Engineers to drive regional revenue and successful customer implementations. They will foster cross-functional partnerships with Sales, Product, and Engineering to ensure alignment with company objectives and deliver exceptional customer experiences.

APPLY

Head of Content

Paddle · Full Time · 4 months ago

Paddle

🌎 United Kingdom ⭐ 10+ yrs exp 💼 Others

This role involves defining and leading the multi-format content strategy and roadmap, ensuring narrative clarity and consistency across all long-form, campaign, executive, and customer content. The Head of Content will lead and mentor a team of writers, set quality standards, and build scalable systems for content operations.

APPLY