Junior Support Specialist
Respond to and resolve transactional customer queries such as refunds and cancellations via email. Continuously improve product knowledge and contribute to process improvements within the global support team.
Paddle
Remote Job Openings at Paddle (15)
Director of Self Serve
The Director of Self-Serve will own the commercial mandate for the self-serve business line, setting strategy and executing growth initiatives across the entire customer lifecycle. This role involves orchestrating cross-functional teams including Product, Engineering, Finance, and Marketing to optimize unit economics and drive revenue.
Business Development Representative
The Business Development Representative will generate demand and build qualified sales pipelines through proactive prospecting and outreach. They will manage a territory of high-fit accounts and collaborate with the Account Executive team to convert leads into meaningful business opportunities.
Business Development Representative
The Business Development Representative will be responsible for prospecting, generating demand, and building relationships to create a qualified sales pipeline. They will collaborate with the Account Executive team and marketing department to convert interest into high-quality meetings.
Strategic Account Executive
The Strategic Account Executive will own and grow a book of business in EMEA and APAC by managing the full sales cycle and executing long-term deal strategies. They will collaborate with internal teams to align solutions with client needs and drive revenue targets through consultative selling.
BDR Team Lead
The BDR Team Lead is responsible for coaching the outbound team, managing pipeline targets, and ensuring daily focus on sales execution. They will also oversee the onboarding of new hires and collaborate with marketing and sales peers to optimize territory planning.
Senior Analytics Engineer
The Senior Analytics Engineer will shape data infrastructure, develop scalable data models in Snowflake, and promote best practices in analytics engineering. They will also collaborate with business stakeholders to deliver data solutions and provide mentorship to junior team members.
Creative Ops & Studio Manager
You will own studio intake, workflows, and project coordination while building scalable systems to improve team efficiency. Additionally, you will experiment with AI tools and automation to streamline creative processes and support major brand launches.
Senior Marketing Insights Analyst
The Senior Marketing Insights Analyst will define marketing performance narratives, manage budget allocation, and oversee revenue attribution practices. They will also partner with data engineering to optimize the GTM data layer and provide actionable insights to marketing leadership.
Marketing Operations Specialist
The Marketing Operations Specialist will manage day-to-day marketing tools, build scalable campaign templates, and document operational workflows. They will ensure system consistency and process efficiency across the marketing and GTM teams.
Senior Product Designer
You will lead the end-to-end design of foundational seller experiences, including sign-up, onboarding, and cross-product connectivity. Additionally, you will act as a horizontal partner to product teams to establish design guidelines, patterns, and AI-integrated experiences.
Engineering Manager (Subscriptions)
Lead the Subscriptions team to manage the full recurring revenue lifecycle, including plan changes, proration, and billing schedules. You will coach engineers, partner with Product Managers on roadmaps, and oversee the technical strategy for high-traffic event-driven systems.
Engineering Manager (Platform - Application Excellence)
Lead the Application Excellence team to improve internal developer experience and establish golden paths for engineers. Manage and coach engineers while overseeing technical decisions and the platform group's technical strategy.
Senior Analytics Engineer - Marketing
Develop robust data models and self-serve datasets in Omni to power marketing performance reviews and attribution analysis. Collaborate with Marketing and GTM stakeholders to translate business questions into actionable data products and insights.
Site Reliability Engineer
The SRE will drive reliability and engineering efficiency by automating deployment infrastructure and maintaining production standards as code. Key duties include handling production incidents, managing disaster recovery processes, and optimizing capacity and performance.