The Roofing Operations Coordinator acts as a quality gatekeeper, reviewing signed sales contracts for accuracy and completeness before releasing them to the production queue. They also manage administrative tasks including customer financing, permit applications, change order reconciliation, and manufacturer warranty registration.
The Structural Designer will create detailed models and drawings for industrial equipment, support structures, and concrete foundations. They will collaborate with engineers to ensure design accuracy, quality, and compliance with industry standards.
Manage incoming calls and schedule appointments using field service platforms like HouseCall Pro or ServiceTitan. Handle customer inquiries, perform plumbing-related diagnostics, and coordinate technician dispatching to ensure timely arrivals.
Manage daily technician schedules and routing using field service platforms to ensure timely job completion. Triage incoming service calls and communicate accurate ETAs to customers while monitoring technician status in real time.
Manage day-to-day office operations including call center performance, scheduling, and dispatch for home service businesses. Track project timelines, monitor job costing, and prepare operational reports for the owner.
Manage the L1 support queue and resolve L2 technical bugs within a proprietary Microsoft stack. Transition into feature development and deeper technical work as codebase familiarity increases.
