You will serve as a strategic partner to founders by leading market research, competitive intelligence, and pipeline-building efforts across multiple client accounts. Additionally, you will manage project plans, prepare sales materials, and synthesize complex data into actionable recommendations for leadership.
The Virtual Office Manager will serve as the administrative backbone for a plumbing company, managing daily inboxes, accounts receivable, and permit applications. They will also oversee the recruiting process for field technicians and maintain operational trackers to ensure business efficiency.
The Structural Designer will create detailed models and drawings for industrial equipment, support structures, and concrete foundations. They will collaborate with engineers to ensure design accuracy, quality, and compliance with industry standards.
The Executive Operations Assistant will manage revenue operations and business development functions by supporting a senior sales leader. Responsibilities include maintaining project boards, creating proposals, managing calendars, and designing efficient operational processes.
Manage incoming calls and schedule appointments using field service platforms like HouseCall Pro or ServiceTitan. Handle customer inquiries, perform plumbing-related diagnostics, and coordinate technician dispatching to ensure timely arrivals.
Manage daily technician schedules and routing using field service platforms to ensure timely job completion. Triage incoming service calls and communicate accurate ETAs to customers while monitoring technician status in real time.
Manage day-to-day office operations including call center performance, scheduling, and dispatch for home service businesses. Track project timelines, monitor job costing, and prepare operational reports for the owner.
Manage the L1 support queue and resolve L2 technical bugs within a proprietary Microsoft stack. Transition into feature development and deeper technical work as codebase familiarity increases.
