Lead the self-serve support strategy by managing AI chatbots, in-app help, and documentation to reduce ticket volume. Use data to identify support drivers and lead a small team to implement scalable self-service solutions.
Nordhealth
5 Remote Job Openings at Nordhealth
Responsible for the day-to-day management, maintenance, and health of the HubSpot portal to ensure reliable go-to-market infrastructure. Key tasks include managing user permissions, maintaining data integrity, and supporting third-party integrations.
Lead the end-to-end marketing strategy and execution for the Vetera product within the DACH region. This includes managing product positioning, integrated campaigns, sales enablement, and the regional event calendar.
Lead the integration of AI into the core Practice Management System, focusing on the '0 to 1' journey of building and scaling AI-driven products. Define the AI strategy, manage the product lifecycle, and ensure compliance with healthcare data privacy regulations.
Manage the end-to-end onboarding process for new veterinary customers, including software customization and project management. Deliver both online and onsite training to help clinics optimize their workflows and software usage.
