You will design, prototype, and test user interactions for AI-powered tools, focusing on conversational interfaces and data visualization. You will also collaborate with engineers and product managers to translate complex AI capabilities into intuitive user journeys.
The Support Specialist acts as the primary contact for veterinary clients, providing high-quality support for practice management software. They also collaborate with sales, marketing, and product teams to resolve complex cases and improve service efficiency.
Lead and develop the Data Migrations and Efficiency Engineering teams while managing large-scale, multi-market migration programmes. You will own delivery performance, drive automation strategies, and maintain key relationships with enterprise customer stakeholders.
You will design and manage cloud infrastructure using Terraform and Kubernetes while driving CI/CD improvements and observability maturity. Additionally, you will lead the development of an Internal Developer Platform and participate in incident response and on-call rotations.
You will lead the Vet Treat team to optimize core patient care workflows, ensuring clinical tasks are faster and more intuitive for veterinary professionals. You will own the product roadmap, conduct user research, and collaborate with cross-functional teams to deliver high-quality UX improvements.
You will own the product strategy for clinic onboarding and enterprise administration, focusing on reducing setup time and complexity. You will lead a cross-functional squad to deliver improvements that streamline the transition for new veterinary and therapy clinics.
You will be responsible for creating short-form video and social media content while managing the company's newsletter and website updates. Additionally, you will assist in planning and executing trade shows, roadshows, and regional events.
Design, build, and maintain robust frontend solutions for the Provet Patient Care Experience using Vue 3, Nuxt, and TypeScript. Act as the Directly Responsible Individual for features, including developing necessary Django backend components and orchestrating AI coding agents to improve team throughput.
Own strategic relationships with high-value UK enterprise customers, including multi-site veterinary groups, and drive retention, renewals, account health, and commercial expansion. Lead executive engagement and customer success planning, coordinate internal teams to deliver measurable value and adoption, and develop customer advocacy.
The Support Specialist acts as the primary contact for finance-related inquiries, including invoicing, payments, and accounting configurations within the Provet software. They are responsible for managing customer escalations, building strong stakeholder relationships, and collaborating cross-functionally to ensure high-quality service.
Act as the primary support contact for finance-related inquiries, including invoicing, payments, and accounting configurations within the Provet software. Collaborate cross-functionally with sales, marketing, and product teams to resolve complex cases and ensure high customer satisfaction.
The Onboarding Specialist will manage the end-to-end onboarding journey for new veterinary customers, from initial scoping to final go-live. They are responsible for delivering both remote and onsite training while configuring software to meet specific clinical workflows.
The Product Marketing Lead will define and execute global go-to-market strategies, including positioning, pricing, and packaging across the product portfolio. They will collaborate cross-functionally to drive product adoption, expansion, and revenue growth while maintaining a consistent global strategy.
The Enterprise Support Team Lead manages and coaches a team of Support Specialists to ensure high-quality service for enterprise veterinary clients. This role involves overseeing SLAs, managing hypercare for new clinics, and acting as the primary escalation point for complex customer issues.
