The District Technical Service Manager serves as the primary technical field representative, diagnosing complex vehicle concerns and supporting dealership service operations. They collaborate with regional teams and corporate partners to improve service performance, resolve customer cases, and ensure operational excellence.
Collaborate with Nissan and Infiniti dealers to identify vehicle quality concerns and gather customer feedback. Develop comprehensive technical reports and coordinate vehicle testing to improve product quality and perception.
Support management decision-making by conducting manufacturing cost estimates for new vehicle planning and analyzing actual costs against budgets. Coordinate with planning, sales, and accounting teams to set sales prices and standard costs for products and parts.
