The Account Manager will drive revenue retention and growth by managing renewals and identifying expansion opportunities within an existing customer base. They will collaborate within a pod structure to ensure customer success, adoption, and effective resolution of issues.
The role involves supporting the revenue-related month-end close process and performing contract analysis to ensure accurate revenue recognition. Additionally, the accountant will assist with financial reconciliations, SOX audit compliance, and continuous improvement of order-to-cash processes.
The Account Manager will drive revenue retention and growth by managing renewals, mitigating churn, and identifying expansion opportunities within an existing customer base. They will collaborate within a pod structure to support account executives and ensure customer success through strategic relationship management and data-driven insights.
Develop new features with a focus on optimizing performance and efficiency for the telemetry data platform. Collaborate with the team to implement scalable solutions and improve the reliability of services.
The Lead Software Engineer will set technical direction for the data platform team, owning architecture and design decisions for high-throughput ingest systems. They will also mentor engineers, manage project delivery, and ensure the operational health of critical telemetry services.
The Senior Account Executive is responsible for driving new business acquisition by identifying customer needs and crafting long-term strategic solutions. They will collaborate with internal sales support resources to manage the full sales cycle, from prospecting to closing large-scale, multi-year subscription deals.
You will build and operate authentication and authorization services, including SSO integrations and token management. Additionally, you will participate in on-call rotations to triage production incidents and maintain system reliability.
The SVP of GTM for EMEA will spearhead the regional sales strategy, driving revenue growth and establishing strategic partnerships with top-tier enterprise customers. They will also be responsible for recruiting, mentoring, and developing a high-performing leadership team while implementing scalable, value-based sales motions.
The Technical Success Manager will own customer adoption, onboarding, and technical relationships for the Public Sector account base. They will partner with Sales to identify revenue opportunities while providing technical feedback to product management and engineering teams.
You will lead the visual and conceptual identity of the brand across all global touchpoints while managing and mentoring a multi-disciplinary team of creatives. The role involves partnering with cross-functional teams to translate technical product capabilities into compelling, high-conversion creative assets.
The Associate Technical Success Manager drives platform adoption and consumption by guiding enterprise customers through their technical journey and onboarding. They also lead technical architecture strategies, execute expansion proof of values, and communicate business ROI to key stakeholders.
The Technical Support Manager will lead and mentor a technical engineering team to deliver exceptional customer experiences while managing operational goals. They will also collaborate with global support management and cross-functional teams to drive process improvements and resolve customer escalations.
You will own, build, maintain, and scale streaming services while participating in an on-call rotation to ensure system reliability. Additionally, you will collaborate with a global team to define architecture and develop automation tools for high-throughput data systems.
The Principal Product Designer will lead complex design initiatives across the UX platform and design system, focusing on AI-native experiences and workflows. They will act as a senior design authority, mentoring team members and partnering with engineering and product leadership to drive strategic outcomes.
You will be responsible for identifying, qualifying, and closing new business within a defined territory while managing the end-to-end sales cycle. This includes proactive pipeline generation, leading discovery calls, and coordinating with internal teams to demonstrate the value of the platform.
You will build and maintain face-to-face relationships with enterprise clients in the Northeast region to drive market impact. You will navigate complex organizations and present value propositions to C-suite decision-makers.
You will be responsible for driving new logo acquisition by identifying customer needs and configuring appropriate observability solutions within a designated territory. This role involves managing the full sales cycle, from prospecting and pipeline development to closing complex, multi-year consumption-based deals.
The Senior HR Business Partner will serve as a strategic advisor to EPD executive leadership while managing regional HR execution for North America. Responsibilities include driving organizational design, workforce planning, and leading cross-functional change management initiatives.
You will lead and mentor a distributed engineering team across US and EU time zones to foster a culture of proactive technical ownership and engineering excellence. Additionally, you will oversee global infrastructure expansions and manage production environments while ensuring cross-functional alignment with security and product teams.
The Director of Competitive Intelligence will lead the global CI program, developing battlecards, playbooks, and win/loss analysis to sharpen New Relic's market positioning. They will also serve as a strategic advisor to Product, Sales, and Marketing teams while scaling AI-enabled CI workflows.
The Sales Development Representative will generate new business opportunities through outbound strategies like cold calling and social selling while partnering with Account Executives to manage target accounts. They are responsible for qualifying leads, nurturing the prospect pipeline, and consistently meeting performance metrics.
The Sales Development Representative will generate new business opportunities through outbound strategies like cold calling and social selling while partnering with Account Executives to manage target accounts. They are responsible for qualifying leads, nurturing the sales pipeline, and consistently meeting performance metrics.
The Lead Enterprise Systems Engineer will design and deploy scalable Salesforce solutions while maintaining hands-on coding responsibilities. They will also provide technical mentorship to the engineering team and collaborate with stakeholders to align technical roadmaps with business objectives.
Own the AI Observability roadmap and business outcomes while driving cross-functional teams to deliver product vision from GA through post-GA growth. Partner with enterprise customers to translate complex technical requirements into actionable product features and prototypes.
Manage daily cash operations, liquidity, and debt management while modernizing banking and treasury management systems. Partner with cross-functional teams to automate workflows and execute strategic treasury projects.
Build, maintain, and scale backend services for a distributed tracing pipeline capable of ingesting large volumes of data. Collaborate with product teams to influence the roadmap and implement automation to improve system scalability and deployment.
Focus on acquiring new enterprise customers within the Nordic region by building relationships with key stakeholders. Collaborate with internal teams to develop strategies and guide opportunities through the full sales cycle to closure.
Scale the co-sell ecosystem with AWS and Microsoft Azure by aligning go-to-market strategies and executing high-velocity sales motions. Act as the primary liaison between internal sales leadership and cloud partner teams to accelerate pipeline and revenue growth.
Lead technical evaluations and architect solutions to secure the technical win for enterprise accounts in the DACH and Eastern Europe regions. Act as a bridge between customers and internal product teams to influence the evolution of the Intelligent Observability platform.
Lead the revenue-related month-end close process and ensure accurate financial reporting. Provide technical consultation on customer contracts and drive continuous improvement in revenue processes.
