Consult and enroll qualified clients into debt relief programs while documenting interactions in Salesforce. Provide empathetic support to clients and de-escalate stressful situations to help them achieve financial stability.
The People Experience Specialist manages end-to-end onboarding, maintains HRIS records, and provides support for employee relations and performance management cycles. They also handle administrative tasks such as unemployment claims, I-9 verification, and coordinating team member engagement activities.
The attorney will provide prepaid legal services, manage a diversified caseload, and handle civil litigation defense and debt resolution matters. Responsibilities include drafting legal documents, negotiating settlements, and maintaining regular communication with clients.
The Senior Marketing Automation Developer will design, develop, and optimize scalable lifecycle messaging programs across multiple channels using Braze. They will collaborate with cross-functional teams to translate business requirements into robust, data-driven messaging solutions while maintaining high standards for campaign reliability and performance.
The Operations Technician is responsible for hardware deployment, imaging, and managing end-user accounts in Active Directory and Office 365. They also handle inventory management, equipment decommissioning, and provide IT onboarding training to remote employees.
The Platform Manager will own the architecture, governance, and enablement of strategic marketing and data platforms. They will partner with cross-functional teams to build standards, integrations, and guardrails that ensure reliable and consistent platform usage.
Engage and retain clients at risk of canceling their enrollment through inbound and outbound communication across various digital channels. Use persuasive strategies and problem-solving to help clients stay in the debt settlement program while documenting interactions in Salesforce.
Engage and retain clients at risk of canceling their debt relief enrollment through inbound and outbound communication channels. Use persuasive rebuttal skills and Salesforce to document interactions and provide solutions that keep clients in the program.
Engage and retain clients at risk of canceling their debt settlement enrollment through various communication channels. Use persuasive rebuttal skills and problem-solving strategies to help clients stay in the program while documenting interactions in Salesforce.
Engage and retain clients at risk of canceling their debt settlement enrollment through various communication channels. Use persuasive rebuttal skills and problem-solving strategies to help clients stay in the program while documenting interactions in Salesforce.
Design, prototype, and deploy enterprise-grade Generative AI solutions, including AI-powered chatbots and RAG pipelines. Collaborate with cross-functional teams to implement AI agents for digital and voice channels to optimize client experiences and internal operations.
Engage and retain clients at risk of canceling their debt relief services through various communication channels. Use persuasive rebuttal skills and problem-solving strategies to help clients stay in the program while documenting interactions in Salesforce.
Lead strategic analytical projects to identify business opportunities and provide data-driven recommendations to C-suite executives. Develop self-serve dashboards and eventually transition into a people leadership role managing a team of analytics professionals.
Own the architecture, governance, and enablement of strategic marketing and analytics platforms to ensure reliability and consistency. Partner with cross-functional teams to drive platform adoption, manage vendor relationships, and establish technical standards.
Lead the design, development, and optimization of scalable customer engagement experiences using Braze and other marketing automation tools. Manage platform operations, define technical standards, and oversee the migration of journeys from Salesforce Marketing Cloud to Braze.
Lead the development and deployment of Generative AI solutions to improve operational efficiency and client experience. Manage a team of Applied AI Engineers to design and integrate AI agents, knowledge assistants, and analytics tools.
Design, prototype, and deploy enterprise-grade Generative AI solutions, including AI-powered chatbots and RAG pipelines. Collaborate with cross-functional teams to optimize internal operations and enhance client experiences through intelligent automation.
