The Senior Data Engineer will own the architecture and reliability of data domains across a Snowflake-based platform, including ingestion, transformation, and analytics-ready modeling. They will also mentor other engineers, implement AI-driven workflows, and ensure data quality through robust monitoring and testing.
The Data Engineer will own end-to-end data projects including ingestion, orchestration, and transformation using modern stack tools. They will also manage Snowflake infrastructure, ensure data quality, and collaborate with stakeholders to deliver reliable analytics-ready data models.
The Manager of Marketing Analytics will own reporting, measurement, and partner economics across the marketing ecosystem. They will collaborate with cross-functional teams to translate complex business questions into actionable insights and set analytical standards.
The Technical Program Manager will serve as the primary intake point for data requests, bridging business needs with Data Engineering teams. They are responsible for prioritizing work, managing the roadmap, and ensuring clear communication between stakeholders and engineering.
Consult prospective clients, enroll qualified clients in debt relief programs or recommend suitable options, and document discussions accurately in Salesforce. Meet performance standards, follow company policies, complete IAPDA certification within the first year, and support clients empathetically through stressful conversations.
The Manager of AI Analytics will execute the measurement framework for agent-replacement AI across voice and chat channels by designing tests and tracking KPIs. They will partner with engineering teams to build dashboards and provide actionable insights to inform AI scaling decisions.
The Brand Marketing Specialist is responsible for creating and publishing original social media content and managing influencer relationships. They also analyze campaign performance metrics to provide actionable insights and recommendations for brand growth.
Engage and retain clients at risk of cancellation through inbound and outbound communication channels. Document client interactions in Salesforce and provide solutions to help clients stay on track with their debt settlement program.
The Sales Team Supervisor is responsible for executing coaching strategies and improving frontline sales performance through data-driven development. They manage and develop sales agents while partnering with leadership to ensure performance goals and quality standards are met.
The Customer Journey Manager will own lifecycle strategy and performance for post-enrollment journeys, focusing on retention, winback, and cross-sell. They will also optimize cross-channel campaigns and improve operational workflows using AI and modern marketing tools.
Design and maintain sales performance dashboards while analyzing data to identify trends and performance gaps. Partner with sales leadership to shape strategy and drive performance improvement initiatives through actionable data insights.
Define and lead the enterprise-wide digital and AI analytics strategy to optimize customer journeys and business performance. Mentor a team of analysts while partnering with cross-functional departments to translate data insights into actionable business strategies.
