You will design and execute a comprehensive partner program to drive pipeline growth across US, EMEA, and APAC regions. This involves managing marketplace listings, co-selling with account executives, and building repeatable channels with helpdesk and CCaaS platforms.
You will build the outbound sales function from the ground up, generating qualified pipeline for mid-market and enterprise accounts. This involves researching target accounts, executing multi-threaded outreach, and iterating on AI-powered prospecting workflows.
You will own the full sales cycle for mid-market prospects, from initial outreach to contract signature. Additionally, you will collaborate with the implementation team to ensure successful customer onboarding and provide market feedback to the product team.
You will own a portfolio of growth accounts, managing the implementation and ongoing performance of AI-driven customer support solutions. You will also act as a technical expert, building and deploying product improvements while teaching customer teams to optimize their own workflows.
Lead deployments for strategic accounts by aligning executive priorities with engineering efforts to ensure successful product outcomes. Manage the full lifecycle of customer interactions, investigate performance issues, and identify opportunities for account expansion.
You will own the North American pipeline target by designing and executing a comprehensive demand generation program including events, webinars, and campaigns. You will also build the operational infrastructure for tracking and reporting while partnering closely with Sales to ensure high-quality pipeline conversion.
Own the full sales cycle for enterprise prospects, from initial prospecting to closing deals. Partner with product and implementation teams to refine sales strategy and provide market intelligence to inform product development.
