Prepare and validate mortgage insurance claims for investor-acquired properties while performing reconciliation of advances. Conduct quality control audits and research post-claim activities to ensure accuracy and compliance.
LoanCare
34 Remote Job Openings at LoanCare
The specialist will analyze loss data and past claims to identify financial risks and recoverability. They are responsible for recommending strategic solutions to senior management to reduce costs and improve financial performance.
The specialist prepares claim filings for acquired or sold properties and conducts monthly process and vendor audits. They also resolve team escalations, assist with employee training, and maintain department job aids and procedures.
Manage the foreclosure referral process by ensuring accurate documentation, assigning attorneys, and reviewing eligibility reports. Coordinate with offshore teams and Loss Mitigation departments to drive workflow and maintain executive dashboard metrics.
Manage property preservation orders, bids, and vendor actions for vacant or damaged properties according to agency guidelines. Coordinate eviction processes, HUD conveyance conditions, and hazard claims to ensure timely property vacancies and repairs.
Lead a team responsible for reviewing borrower complaint responses to ensure accuracy, quality, and regulatory compliance. Drive continuous improvement through performance monitoring, root cause analytics, and cross-functional collaboration with senior leadership.
The role involves creating and monitoring servicing advance populations and conducting quantitative analysis to optimize income and recover receivables. It also requires implementing accounting procedures, managing internal controls, and developing data analytics to identify causal links across large data sets.
The role serves as the primary contact for field asset vendors, resolving escalated issues and tracking trending data for management. It also involves mentoring Property Preservation Specialists and ensuring compliance with investor and government policies.
Oversees the end-to-end implementation of new mortgage products impacting servicing operations. Coordinates across cross-functional teams to ensure projects are delivered on time, within scope, and in compliance with regulatory requirements.
Manage and maintain relationships with clients, investors, and insurers to ensure satisfaction and resolve escalated issues. Provide monthly business reviews, conduct proactive conference calls, and recommend process improvements based on research.
Oversee daily imaging operations and production to ensure quality and accuracy for the loan portfolio. Lead the imaging team in meeting SLA standards, creating performance metrics, and resolving client imaging exceptions.
The role focuses on improving operational efficiency by analyzing complex processes and identifying automation opportunities within mortgage servicing. It involves leading UAT activities, managing high-visibility reporting for senior leadership, and mentoring junior analysts.
Leads reporting, analytics, and operational execution within the Loss Mitigation function to drive performance improvement. Partners with business and technology teams to design reporting solutions and monitor trends across default servicing activities.
The specialist performs quality control audits and monitors the loss mitigation pipeline to ensure all foreclosure files are addressed. They handle professional correspondence between homeowners, investors, and attorneys while assisting with new hire training.
The specialist performs quality control audits and monitors the pipeline to ensure foreclosure files are addressed. They handle professional correspondence between homeowners, investors, and attorneys while assisting with new hire training.
OFFICE OF THE CUSTOMER CORRESPONDENCE PARALEGAL – REMOTE
LoanCare
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Full Time
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a month ago
LoanCare
Draft and review final complaint responses for clients while ensuring accuracy and compliance with regulatory requirements. Analyze trends and establish quality control policies to improve the customer experience and minimize operational risk.
Lead and oversee the Counterparty Risk Management program to ensure regulatory compliance and effective risk mitigation across client and affiliate relationships. Manage day-to-day departmental activities, including due diligence, risk escalation, and the development of risk metrics and reporting.
Manage and service mortgage insurance premiums and documentation in accordance with investor guidelines. Perform regular audits, reconciliations, and processing of PMI terminations and reinstatements to ensure portfolio accuracy.
The Performance Coach is responsible for the professional development of call center staff through the creation and delivery of job-specific and regulatory training. They collaborate with management to execute training programs aligned with corporate strategic goals and ensure compliance with government standards.
Manage and maintain relationships with clients, investors, and insurers to ensure satisfaction and resolve escalated issues. Provide monthly business reviews, conduct proactive conference calls, and recommend process improvements based on trend analysis.
The analyst is responsible for researching and resolving client complaints and information requests related to defaulted loans. This involves collaborating with internal teams, law firms, and county offices to ensure proper documentation and resolution of issues.
Manage the payment and disbursement of mortgage insurance premiums and ensure the timely removal of PMI on qualifying loans. Validate mortgage insurance data during servicing transfers and process related documentation and mail.
Prepare and validate mortgage insurance claims for investor-acquired properties and perform reconciliation of advances. Conduct quality control audits and research post-claim activities to ensure accuracy and compliance.
The role involves partnering with business leaders to provide expert HR guidance on employee relations, performance management, and organizational effectiveness. Key duties include managing DOL unemployment notices, conducting misconduct investigations, and ensuring federal compliance for I-9 documentation.
Develop and maintain scalable business intelligence solutions, including reports, dashboards, and data cubes using SQL and Microsoft SQL Server. Collaborate with internal and external clients to create automated production environments and ensure quality control best practices.
Oversee and maintain all aspects of client relationships to ensure satisfaction and maximize outcomes for homeowners. Serve as the primary point of contact for inquiries, provide monthly business reviews, and resolve client problems promptly.
The Escrow Manager leads escrow operations by managing staff, overseeing vendors, and ensuring regulatory compliance. They are responsible for driving process improvements, monitoring KPIs, and resolving complex client escalations.
Manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution and notarization. Ensure all documents comply with state guidelines and internal policies while coordinating with attorney firms and internal teams.
Responsible for managing foreclosure issues with various investors to minimize risk and mitigate loss while ensuring compliance with agency and insurer guidelines. Duties include executing financial foreclosure documents, calculating bidding instructions, and providing status updates to management.
Monitor and resolve litigated matters and title curative actions related to delinquent loans while managing monetary risk. Coordinate with counsel to develop resolution strategies and report status updates to senior management and clients.
The Desktop Support Supervisor will lead and guide a team of technicians, overseeing daily operations including task assignment and performance monitoring to ensure high-quality service delivery. This role also involves hands-on support for complex technical issues, developing best practices, and maintaining equipment inventory.
The specialist will resolve foreclosure issues and mitigate losses by working with governmental agencies, clients, and investors, while ensuring compliance with agency and investor guidelines. Responsibilities also include managing attorney communication, maintaining portfolio actions, and accurately calculating nationwide foreclosure sale bidding instructions.
This role involves ordering and managing property preservation activities, including securing properties and ordering bids, while ensuring vendor actions comply with agency or investor guidelines. The specialist will also handle escalations, coordinate damage property claims with the Hazard Claims department, and manage the eviction process for select properties.
The Mortgage Claims Specialist III is responsible for preparing mortgage insurance claims, validating supporting documents, and maintaining records for management. They also conduct quality control audits and assist with post-claim activities.
