LoanCare

Senior Operational Risk Analyst, Operational Risk Management

LoanCare · Full Time · 3 days ago

LoanCare

🌎 United States 💵 $64800 - $121K per year ⭐ 5-10 yrs exp 💼 Finance

The Senior Operational Risk Analyst will assist in setting risk management goals, evaluating process improvements, and mitigating operational risks across business units. They are responsible for performing control assurance, conducting risk assessments, and managing incident investigations to ensure effective risk oversight.

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Claims Specialist II - Remote

LoanCare · Full Time · 3 days ago

LoanCare

🌎 United States 💵 $17.88 - $26.73 per hour ⭐ 2-5 yrs exp 💼 Finance

The Claims Specialist II is responsible for preparing mortgage insurance claims for various agencies and reconciling advances. They also conduct quality control audits, manage documentation, and track payment status for filed claims.

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Imaging Supervisor

LoanCare · Full Time · 4 days ago

LoanCare

🌎 United States 💵 $58700 - $98600 per year ⭐ 2-5 yrs exp 💼 Others

The Imaging Supervisor manages the imaging team's daily operations, ensuring compliance with service-level agreements and established metrics. They are also responsible for training staff, managing third-party vendors, and maintaining departmental policies and procedures.

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Client Implementation & Discovery Coordinator

LoanCare · Full Time · 6 days ago

LoanCare

🌎 United States 💵 $22.45 - $37.69 per hour ⭐ 2-5 yrs exp 💼 Others

The coordinator manages end-to-end project execution, including leading client discovery, requirements gathering, and monitoring project timelines. They facilitate cross-functional collaboration and ensure all project deliverables and operational processes are clearly documented and tracked.

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Operations Financial Analyst-Staffing

LoanCare · Full Time · 15 days ago

LoanCare

🌎 United States 💵 $64800 - $121K per year ⭐ 2-5 yrs exp 💼 Finance

The role focuses on analyzing, reporting, and forecasting expenses for operating and support functions, specifically regarding headcount and vendor spend. It involves producing monthly performance reports for senior leadership and monitoring capital expenditures and ROI.

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Client Relations Manager - Remote

LoanCare · Full Time · 17 days ago

LoanCare

🌎 United States 💵 $74600 - $139K per year ⭐ 10+ yrs exp 💼 Others

Lead the Client Relations department by managing staff, overseeing client accounts, and ensuring all deliverables meet client satisfaction. Act as the primary point of contact for escalated issues and maintain departmental policies and procedures.

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Customer Solutions Manager - Remote

LoanCare · Full Time · 20 days ago

LoanCare

🌎 United States 💵 $64800 - $121K per year ⭐ 5-10 yrs exp 💼 Others

Manage and develop department operations and staff to maximize outcomes for homeowners while ensuring compliance with state and federal regulations. Oversee consumer complaints, investor reporting, and the creation of departmental policies and budgets.

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QUALITY ASSURANCE CLAIMS SPECIALIST – REMOTE

LoanCare · Full Time · 20 days ago

LoanCare

🌎 United States 💵 $22.45 - $37.69 per hour ⭐ 2-5 yrs exp 💼 Software Development

Perform comprehensive pre-submission quality assurance reviews of FHA, VA, USDA, and supplemental claims to ensure accuracy and regulatory compliance. Analyze error trends and collaborate with internal teams to improve workflows and claim submission quality.

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Sr. Telephony Engineer- WFH

LoanCare · Full Time · 20 days ago

LoanCare

🌎 United States 💵 $85800 - $160K per year ⭐ 10+ yrs exp 💼 Software Development

Design, implement, and support enterprise-level telephony solutions using Genesys Cloud CX and AI-driven contact center technologies. Provide high-level technical expertise and leadership for Tier 1/2/3 support teams while optimizing AI routing and IVR performance.

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Complaint Response Validation Specialist - Remote

LoanCare · Full Time · 20 days ago

LoanCare

🌎 United States 💵 $20.43 - $34.28 per hour ⭐ 5-10 yrs exp 💼 Others

Conduct independent reviews of borrower complaint responses to ensure accuracy, regulatory compliance, and adherence to company standards. Validate research and supporting documentation to mitigate operational risks before responses are issued.

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Borrower Resolution Specialist- Remote

LoanCare · Full Time · 21 days ago

LoanCare

🌎 United States 💵 $22.45 - $37.69 per hour ⭐ 2-5 yrs exp 💼 Others

The specialist reviews borrower complaints and conducts detailed research to resolve complex mortgage servicing issues. They provide proactive outreach and empathetic communication to restore customer confidence while ensuring regulatory compliance.

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Claims Specialist III - Remote

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 2-5 yrs exp 💼 Finance

Prepare and validate mortgage insurance claims for investor-acquired properties while performing reconciliation of advances. Conduct quality control audits and research post-claim activities to ensure accuracy and compliance.

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Internal Mortgage Risk Specialist III - Remote

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 2-5 yrs exp 💼 Finance

The specialist will analyze loss data and past claims to identify financial risks and recoverability. They are responsible for recommending strategic solutions to senior management to reduce costs and improve financial performance.

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Claims Support Specialist - Remote

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $20.43 - $34.28 per hour ⭐ 5-10 yrs exp 💼 Support

The specialist prepares claim filings for acquired or sold properties and conducts monthly process and vendor audits. They also resolve team escalations, assist with employee training, and maintain department job aids and procedures.

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Property Preservation Specialist III

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 2-5 yrs exp 💼 Others

Manage property preservation orders, bids, and vendor actions for vacant or damaged properties according to agency guidelines. Coordinate eviction processes, HUD conveyance conditions, and hazard claims to ensure timely property vacancies and repairs.

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Property Preservation Team Lead

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $16.54 - $24.71 per hour ⭐ 5-10 yrs exp 💼 Others

The role serves as the primary contact for field asset vendors, resolving escalated issues and tracking trending data for management. It also involves mentoring Property Preservation Specialists and ensuring compliance with investor and government policies.

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Advance Control Analyst

LoanCare · Full Time · a month ago

LoanCare

🌎 United States 💵 $64800 - $121K per year ⭐ 2-5 yrs exp 💼 Others

The role involves creating and monitoring servicing advance populations and conducting quantitative analysis to optimize income and recover receivables. It also requires implementing accounting procedures, managing internal controls, and developing data analytics to identify causal links across large data sets.

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Client Relations Account Executive III - Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $58700 - $98600 per year ⭐ 5-10 yrs exp 💼 Sales

Manage and maintain relationships with clients, investors, and insurers to ensure satisfaction and resolve escalated issues. Provide monthly business reviews, conduct proactive conference calls, and recommend process improvements based on research.

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Senior Servicing Operations Analyst-Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $74600 - $139K per year ⭐ 5-10 yrs exp 💼 Others

The role focuses on improving operational efficiency by analyzing complex processes and identifying automation opportunities within mortgage servicing. It involves leading UAT activities, managing high-visibility reporting for senior leadership, and mentoring junior analysts.

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Loss Mitigation Coordinator- Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $58700 - $98600 per year ⭐ 5-10 yrs exp 💼 Others

Leads reporting, analytics, and operational execution within the Loss Mitigation function to drive performance improvement. Partners with business and technology teams to design reporting solutions and monitor trends across default servicing activities.

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Underwriting Support Specialist- Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $22.45 - $37.69 per hour ⭐ 2-5 yrs exp 💼 Support

The specialist performs quality control audits and monitors the loss mitigation pipeline to ensure all foreclosure files are addressed. They handle professional correspondence between homeowners, investors, and attorneys while assisting with new hire training.

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Closing Support Specialist- Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $20.43 - $34.28 per hour ⭐ 2-5 yrs exp 💼 Support

The specialist performs quality control audits and monitors the pipeline to ensure foreclosure files are addressed. They handle professional correspondence between homeowners, investors, and attorneys while assisting with new hire training.

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OFFICE OF THE CUSTOMER CORRESPONDENCE PARALEGAL – REMOTE

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $52400 - $88000 per year ⭐ 2-5 yrs exp 💼 Legal

Draft and review final complaint responses for clients while ensuring accuracy and compliance with regulatory requirements. Analyze trends and establish quality control policies to improve the customer experience and minimize operational risk.

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Escrow PMI Specialist II

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $17.88 - $26.73 per hour ⭐ 2-5 yrs exp 💼 Others

Manage and service mortgage insurance premiums and documentation in accordance with investor guidelines. Perform regular audits, reconciliations, and processing of PMI terminations and reinstatements to ensure portfolio accuracy.

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SPOC Call Center Performance Coach

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $20.43 - $34.28 per hour ⭐ 2-5 yrs exp 💼 Support

The Performance Coach is responsible for the professional development of call center staff through the creation and delivery of job-specific and regulatory training. They collaborate with management to execute training programs aligned with corporate strategic goals and ensure compliance with government standards.

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Escrow PMI Specialist I

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $16.54 - $24.71 per hour ⭐ 0-2 yrs exp 💼 Others

Manage the payment and disbursement of mortgage insurance premiums and ensure the timely removal of PMI on qualifying loans. Validate mortgage insurance data during servicing transfers and process related documentation and mail.

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Claims Specialist III (Mortgage) - Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 2-5 yrs exp 💼 Finance

Prepare and validate mortgage insurance claims for investor-acquired properties and perform reconciliation of advances. Conduct quality control audits and research post-claim activities to ensure accuracy and compliance.

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Business Intelligence Developer - Remote

LoanCare · Full Time · 2 months ago

LoanCare

🌎 United States 💵 $64800 - $121K per year ⭐ 5-10 yrs exp 💼 Software Development

Develop and maintain scalable business intelligence solutions, including reports, dashboards, and data cubes using SQL and Microsoft SQL Server. Collaborate with internal and external clients to create automated production environments and ensure quality control best practices.

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Client Relations Account Executive II

LoanCare · Full Time · 3 months ago

LoanCare

🌎 United States 💵 $46700 - $78400 per year ⭐ 2-5 yrs exp 💼 Sales

Oversee and maintain all aspects of client relationships to ensure satisfaction and maximize outcomes for homeowners. Serve as the primary point of contact for inquiries, provide monthly business reviews, and resolve client problems promptly.

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Default Risk Specialist

LoanCare · Full Time · 3 months ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 5-10 yrs exp 💼 Finance

Monitor and resolve litigated matters and title curative actions related to delinquent loans while managing monetary risk. Coordinate with counsel to develop resolution strategies and report status updates to senior management and clients.

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Desktop Supervisor

LoanCare · Full Time · 4 months ago

LoanCare

🌎 United States 💵 $85800 - $160K per year ⭐ 5-10 yrs exp 💼 Others

The Desktop Support Supervisor will lead and guide a team of technicians, overseeing daily operations including task assignment and performance monitoring to ensure high-quality service delivery. This role also involves hands-on support for complex technical issues, developing best practices, and maintaining equipment inventory.

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Foreclosure Specialist II- First Legal Team

LoanCare · Full Time · 5 months ago

LoanCare

🌎 United States 💵 $17.88 - $26.73 per hour ⭐ 2-5 yrs exp 💼 Legal

The specialist will resolve foreclosure issues and mitigate losses by working with governmental agencies, clients, and investors, while ensuring compliance with agency and investor guidelines. Responsibilities also include managing attorney communication, maintaining portfolio actions, and accurately calculating nationwide foreclosure sale bidding instructions.

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Property Preservation Specialist III

LoanCare · Full Time · 5 months ago

LoanCare

🌎 United States 💵 $19.33 - $28.89 per hour ⭐ 2-5 yrs exp 💼 Others

This role involves ordering and managing property preservation activities, including securing properties and ordering bids, while ensuring vendor actions comply with agency or investor guidelines. The specialist will also handle escalations, coordinate damage property claims with the Hazard Claims department, and manage the eviction process for select properties.

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