Lead the end-to-end architecture and design of Salesforce solutions for pharmaceutical grant programs while collaborating with cross-functional teams. Manage requirement gathering, solution blueprints, and implementation initiatives to ensure high-quality delivery for healthcare and life sciences clients.
You will define and build the next generation of AI-powered healthcare products by creating a product thesis and leading small engineering pods. This role involves hands-on development, market analysis, and cross-functional collaboration to ensure successful product deployment and adoption.
Manage the end-to-end delivery of complex analytics projects by translating business questions into actionable data analysis. Collaborate with cross-functional teams and serve as the primary point of contact to ensure high-quality client service and project success.
The Director of Customer Support will lead the front-line support organization, managing a team of professionals to ensure operational excellence and continuous improvement of the customer experience. This role involves defining global support strategies, implementing AI-enabled triage processes, and collaborating cross-functionally to resolve technical and data-related customer issues.
The Senior IT Operations Engineer will automate the end-to-end joiner/mover/leaver lifecycle and manage internal system infrastructure. They will also design and maintain integrations across the identity and service stack to improve operational efficiency and audit compliance.
Lead client-facing research engagements by designing and executing studies using real-world healthcare data and AI-enabled methodologies. Collaborate with cross-functional teams to translate complex datasets into actionable insights for executive stakeholders.
You will drive the product strategy and execution for core data products by working closely with engineering and commercial teams. This includes managing sprints, defining requirements, and ensuring high-value analysis to support the company's healthcare data architecture.
Serve as a strategic technical lead bridging the gap between Komodo's data ecosystem and customer business objectives. Lead the end-to-end delivery of AI tooling and engineer creative solutions to solve real-world patient problems.
Act as a long-term strategic partner for customers, providing administrative support and complex release management for Salesforce-based solutions. Lead stakeholder engagement, manage project documentation, and handle technical implementation and ongoing system maintenance.
Lead a critical revenue segment by overseeing Senior Vice Presidents to drive predictable revenue performance and disciplined go-to-market execution. Partner with cross-functional stakeholders to set strategy, manage forecasts, and handle high-impact customer negotiations.
Build, operate, and improve cloud infrastructure on AWS to support over 150 client organizations using 100% automation. Responsibilities include hardening security, managing on-call rotations, and integrating AI-driven workflows into the SDLC.
Partner with sales to design and present AI-powered technical solutions and real-world data strategies for life sciences clients. Act as a trusted advisor to bridge technical AI expertise with business strategy to drive revenue growth and improve patient outcomes.
Lead and expand the Large Biopharma Commercial business by building relationships with senior stakeholders and matching Komodo's data and AI solutions to customer priorities. Own sales targets for assigned accounts and collaborate with internal product and engineering teams to deliver measurable value.
Lead and expand strategic partnerships with financial services firms, including hedge funds and private equity, to drive adoption of Komodo's healthcare data solutions. Own sales targets and collaborate with internal teams to deliver data-driven solutions that solve healthcare investment challenges.
The role involves building and navigating client relationships with payers, providers, and health tech organizations while expanding the Technology Partnerships business by proposing Komodo solutions to meet high-priority customer needs. Responsibilities also include owning sales targets, driving education and adoption of the Healthcare Map, and maintaining accurate sales records in Salesforce.
