Lead the Platform Services group focusing on identity, platform reliability, and the messaging and events infrastructure. Manage a team of engineers to build high-throughput email delivery and event pub/sub systems using Golang and Rust.
KnowBe4
15 Remote Job Openings at KnowBe4
Regional Account Executive - SMB/MM (LATAM) (Portuguese Speaking) (Remote)
KnowBe4
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Full Time
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9 days ago
KnowBe4
Drive revenue growth in the LATAM region by acquiring new SMB and Mid-Market logos and expanding existing accounts. Manage the full sales cycle from prospecting and product demonstrations to closing and strategic deal structuring.
Lead and scale an Enterprise Customer Success team to drive retention, reduce churn, and increase expansion revenue. Manage daily production targets, handle high-level escalations, and execute high-impact Executive Business Reviews for enterprise accounts.
Lead the onboarding and implementation process for new customers to ensure timely deployment of the KnowBe4 platform. Collaborate with internal stakeholders to design tailored implementation plans and provide hands-on configuration support.
Manage all communication efforts for the Customer Success organization, including executive messaging, internal employee engagement, and event content. Partner with leadership to develop strategic narratives and execute targeted communications for existing customers.
Manage the end-to-end renewal process for SMB customers to prevent churn and ensure contract value. Collaborate with CSMs and Account Managers to identify risks and execute pricing strategies within Salesforce.
Transform the existing onboarding and sales training function into a strategic, full-spectrum Talent Management organization. Lead the design and execution of global performance management, succession planning, and AI-driven learning initiatives.
Technical Solution Architect - Business Applications (Remote)
KnowBe4
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Full Time
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a month ago
KnowBe4
The Technical Solution Architect designs end-to-end technical solutions and leads the architectural strategy for integrating Salesforce, Netsuite, Workday, and Mulesoft. They are also responsible for governing the implementation of AI/ML capabilities and creating comprehensive technical documentation.
The Channel Marketing Manager is responsible for developing and executing strategic marketing programs to drive revenue through channel partners. They will collaborate with internal sales teams and partners to plan activities, localize global campaigns, and manage marketing budgets.
The Organic Search Manager will lead SEO and GEO strategies to dominate search results and generative AI platforms. They are responsible for keyword strategy, site architecture optimization, and acting as a bridge between Marketing, Product, and Engineering teams.
The Senior Manager of Demand Generation is responsible for driving pipeline growth and MQL acquisition through multi-channel digital strategies. This role involves leading a team to execute and optimize email marketing, webinars, and content syndication while acting as a strategic partner to regional marketing teams.
The QA Engineer will develop and implement test strategies for MIS systems, including manual and automated testing for SaaS platforms and AI-powered applications. They will collaborate with cross-functional teams to manage defects, ensure data consistency, and maintain high-quality standards across business systems.
Staff Software Engineer (Remote) (Position located in Brazil)
KnowBe4
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Full Time
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3 months ago
KnowBe4
This Staff Software Engineer will shape the identity and platform infrastructure, focusing on high-throughput, low-latency services for session management, SSO, and user provisioning across the entire product suite. Responsibilities include developing APIs in Rust, integrating identity providers, building provisioning services, creating cross-team SDKs, managing event infrastructure, and implementing Infrastructure-as-Code using Terraform.
Senior Software Engineer (Remote) (Position located in Brazil)
KnowBe4
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Full Time
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3 months ago
KnowBe4
Develop software using the KnowBe4 Software Development Lifecycle and Agile Methodologies, recommending solutions to engineering problems and providing technical direction to team members. Responsibilities include building micro-frontend applications, developing APIs on AWS Lambda, creating event-driven services, and managing infrastructure via Infrastructure-as-Code.
The Solution Architect designs end-to-end technical solutions that meet business requirements and leads the architectural strategy for integrating key business applications. They also create technical documentation and collaborate with cross-functional teams to translate strategic initiatives into actionable designs.
