The Account Executive is responsible for driving net-new logo growth by selling integrated benefits technology suites into mid-market and enterprise organizations. This role involves managing the full sales cycle, cultivating channel partner relationships, and executing strategic territory planning to achieve revenue targets.
You will draft interactive, branching advisor conversations and UX copy that maintain a consistent, human-centric brand voice. Additionally, you will manage content through CMS, direct AI voiceover production, and ensure all scripts meet strict federal compliance standards.
The Senior Director of Customer Operations will lead and scale implementation teams, overseeing the delivery of products like ALEX Home and benefits administration platforms. They will define operational strategies, manage capacity, and foster cross-functional partnerships to ensure high-quality customer experiences.
