The Account Manager I provides operational and administrative support for strategic client accounts while managing a small portfolio of their own. They are responsible for coordinating client requests, preparing business reports, and supporting internal project initiatives.
Provide operational and administrative support for strategic client accounts while managing a small portfolio of assigned accounts. Coordinate client requests, track performance milestones, and assist in preparing business reviews and reports.
The role involves evaluating performance and capacity for databases, applications, and operational systems to identify bottlenecks and response time degradation. Responsibilities include creating test plans, scripts, and dashboards, as well as leading test planning workshops and monitoring system efficiency.
The DevOps Engineer is responsible for designing and maintaining end-to-end CI/CD pipelines and release lifecycles across the technology portfolio. This includes managing Kubernetes workloads, enforcing security scanning, and coordinating multi-team release events.
