ibex

Business Performance Reporting Analyst

ibex · Full Time · 5 days ago

ibex

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

Manage and consolidate Balanced Scorecard and productivity trackers to provide leadership with actionable operational insights. Ensure data accuracy and standardization across technical and non-technical teams while improving reporting efficiency through automation.

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Mandarin/Cantonese Bilingual Customer Service Representative - $21.50/Hour - Work at Home

ibex · Full Time · 16 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

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Vietnamese Bilingual Customer Service Representative - $8.50/Hour - Work at Home

ibex · Full Time · 16 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

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Korean Bilingual Customer Service Representative - $19.50/Hour - Work at Home

ibex · Full Time · 16 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

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Healthcare Benefits Trainer

ibex · Full Time · 22 days ago

ibex

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Deliver and facilitate classroom instruction for healthcare benefits representatives and provide coaching to learners. Transition into a supervisory role leading trainees as they move into full-time support positions.

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Customer Service Representative

ibex · Full Time · 22 days ago

ibex

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle a high volume of incoming calls to resolve health insurance policy issues, claims, and denials. Use multiple computer programs and critical thinking to advocate for members and provide appropriate solutions.

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Instructional Designer-DR

ibex · Full Time · a month ago

ibex

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

The role involves applying instructional design principles to create engaging virtual, self-paced, and instructor-led training programs. The designer will partner with business units to conduct needs assessments and develop solutions that address performance gaps.

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Healthcare Benefits Representative

ibex · Full Time · a month ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Assist members with health benefits, enrollment, claims, and billing while navigating multiple systems. Ensure compliance with HIPAA policies and maintain accurate records in CRM systems.

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Customer Service Representative

ibex · Full Time · a month ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Act as the primary point of contact for utility customers to handle billing questions, payment support, and service requests. Provide professional and empathetic support while navigating multiple systems to resolve customer concerns.

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Customer Service - Work at Home

ibex · Full Time · a month ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle general inquiries and resolve complex customer issues regarding insurance benefits, claims, and eligibility across multiple channels. Educate members and dental professionals on self-service tools and assist in locating network providers.

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Bilingual Customer Service Representative

ibex · Full Time · a month ago

ibex

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle general inquiries and resolve complex insurance and claim payment issues for members and providers. Educate customers on benefits, eligibility, and self-service tools while documenting all interactions accurately.

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