ibex

Recruiter

ibex · Full Time · 12 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

The Recruiter is responsible for sourcing, screening, and hiring qualified candidates to meet headcount requirements for various contact center programs. They develop recruitment strategies, manage talent pipelines, and implement onboarding and retention programs to ensure a qualified workforce.

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Customer Service Representative - Work from Home in New Mexico

ibex · Full Time · 13 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

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Recruiter

ibex · Part Time · 14 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

The Recruiter is responsible for sourcing, screening, and hiring qualified candidates to meet headcount requirements for various contact center programs. This includes developing recruitment strategies, managing talent pipelines, and implementing onboarding and retention programs.

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Korean Bilingual Customer Service Representative - $19.50/Hour - Work at Home

ibex · Full Time · 20 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

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Vietnamese Bilingual Customer Service Representative - $18.50/Hour - Work at Home

ibex · Full Time · 20 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

insurance customer-service english crm communication customer-support training compliance

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Mandarin/Cantonese Bilingual Customer Service Representative - $21.50/Hour - Work at Home

ibex · Full Time · 20 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Assist members with health insurance inquiries regarding coverage, claims, and provider networks via phone, email, and chat. Maintain accurate records in CRM systems while ensuring strict compliance with HIPAA regulations.

insurance customer-service english crm communication customer-support training compliance

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Retention Call Center Specialist – Sales & Loyalty

ibex · Full Time · 20 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

The specialist is responsible for reducing customer churn by using retention tools and tailored value propositions to save customers from canceling. Additionally, they identify upselling opportunities and maintain strict adherence to quality and compliance standards.

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Customer Service Representative

ibex · Full Time · 21 days ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Act as the primary point of contact for utility customers to handle billing questions, payment support, and service requests. Provide professional and empathetic support while navigating multiple systems to resolve customer concerns.

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Customer Service Representative

ibex · Full Time · 2 months ago

ibex

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle a high volume of incoming calls to resolve health insurance policy issues, claims, and denials. Use multiple computer programs and critical thinking to advocate for members and provide appropriate solutions.

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Healthcare Benefits Representative

ibex · Full Time · 2 months ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Assist members with health benefits, enrollment, claims, and billing while navigating multiple systems. Ensure compliance with HIPAA policies and maintain accurate records in CRM systems.

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Bilingual Customer Service Representative

ibex · Full Time · 2 months ago

ibex

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Handle general inquiries and resolve complex insurance and claim payment issues for members and providers. Educate customers on benefits, eligibility, and self-service tools while documenting all interactions accurately.

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Customer Service - Work at Home

ibex · Full Time · 2 months ago

ibex

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle general inquiries and resolve complex customer issues regarding insurance benefits, claims, and eligibility across multiple channels. Educate members and dental professionals on self-service tools and assist in locating network providers.

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