The Associate Manager drives the quality and effectiveness of localized web and product content to ensure accuracy and cultural relevance across international markets. They manage end-to-end localization workflows, oversee translation quality, and collaborate with regional teams to improve the customer journey.
The Senior Accountant manages daily cash and accounts receivable operations, including journal entries, reconciliations, and month-end closing tasks. They also provide training to team members, resolve operational discrepancies, and support audit and SOX compliance requirements.
The Sr. Manager of Payment Operations is responsible for scaling and optimizing the global payments ecosystem to maximize transaction success and minimize costs. This role involves cross-functional collaboration with Marketing, Finance, and Product teams to ensure seamless transaction flows and regulatory compliance.
The Global Sustainability Manager will serve as the centralized owner of sustainability and environmental compliance strategy across all global markets. This role involves managing regulatory reporting, establishing data governance systems, and providing risk guidance to cross-functional teams.
The Senior Accounting Manager oversees daily general accounting operations, including financial reporting, month-end closes, and intercompany transactions. They are responsible for ensuring SOX compliance, managing staff development, and implementing process improvements such as robotic process automation.
The Global Logistics Team Lead manages the U.S. and Canada carrier network to optimize delivery solutions and improve the end-to-end customer experience. This role involves leading the logistics team, driving vendor performance, and collaborating cross-functionally to implement cost-efficient shipping strategies.
The Director of Technical Management leads the formulation, regulatory compliance, quality assurance, and product safety functions for iHerb's Owned Brands. This role oversees the entire product lifecycle, from initial concept through post-market surveillance, while managing a hybrid team and technical infrastructure.
The Global Logistics Specialist coordinates with international logistics companies to ensure outbound shipments are processed timely and economically. They are responsible for managing carrier relationships, analyzing delivery data, and improving shipping processes to enhance the customer experience.
Own and execute the end-to-end design experience for core shopping features on a global e-commerce platform. Lead the design lifecycle from discovery and user journey mapping to final pixel-perfect delivery in collaboration with engineers and product managers.
Lead the strategic design vision and end-to-end experience for a global e-commerce platform. This role involves governing the design system, mentoring other designers, and partnering with executive leadership to influence product roadmaps.
Lead the design, implementation, and optimization of SAP Ariba solutions for procurement and supply chain management. Act as the primary subject matter expert and liaison between suppliers, business stakeholders, and technical teams.
Lead paid acquisition and performance media growth across key Asia-Pacific markets to scale efficient customer acquisition and improve ROAS. Manage the full-funnel paid media process, combining high-level strategy with hands-on execution across various global and regional platforms.
Lead the strategic development and deployment of agentic AI solutions to improve internal efficiencies within the Revenue Organization. This includes designing AI-driven tools to automate processes across Marketing, Pricing, Promotions, and Merchandising.
Lead the development of GenAI-powered product experiences and shared AI platform infrastructure, including RAG pipelines and conversational agents. Own the end-to-end production lifecycle, including observability, monitoring, and on-call rotation for AI systems.
Develop and scale machine learning systems and platforms to enhance customer experience and automate business processes. Partner with data scientists and software developers to deploy predictive models into production using robust software engineering practices.
Lead the Secure Development Lifecycle assurance processes and security automation technologies to harden product security. Drive security design reviews, threat modeling, and manage penetration testing and bug bounty programs.
Develop, implement, and maintain scalable RPA solutions using UiPath with a focus on identity and user access control. Partner with business units to gather requirements, design workflows, and provide support for 24/7 operations.
Own the end-to-end technical strategy for iHerb's AI Platform and GenAI product experiences, including the shared infrastructure and user-facing AI layers. Lead the design of retrieval infrastructure, model lifecycles, and evaluation frameworks while mentoring senior engineers.
Lead and scale critical operational functions including content, localization, and product onboarding for a global ecommerce business. Drive operational transformation by implementing AI-enabled solutions and optimizing cross-functional workflows to improve efficiency and scalability.
Own the end-to-end technical strategy and architecture for iHerb's global iOS and Android mobile platforms. Lead the mobile modernization effort and establish AI-driven SDLC standards to improve engineering velocity and quality.
The analyst will configure and optimize end-to-end supply chain planning processes within SAP IBP, focusing on Demand, Supply, and S&OP modules. They are responsible for translating business requirements into technical solutions and managing integrations with SAP S/4HANA.
Own the end-to-end technical strategy and architecture for iHerb's product catalog platform, leading modernization efforts and defining service boundaries. Set the AI-native engineering bar and mentor senior engineers to ensure scalable, high-quality software delivery.
Build and modernize iHerb's business-critical product catalog across the full stack, including backend services and React frontend. Responsibilities include end-to-end feature delivery, AI-assisted development, and owning production observability and incident response.
Lead the evolution of personalization and AI-driven experiences to enhance product discovery and customer journeys. Define the strategic roadmap and collaborate with cross-functional teams to implement generative AI and recommendation algorithms.
Own the strategy and execution of growth initiatives to improve acquisition, conversion, and retention across B2C ecommerce platforms. Lead cross-functional squads to run high-velocity experiments and optimize the customer journey funnel.
Design and build scalable data pipelines, integrations, and architectures to support a modern data ecosystem. Collaborate with data scientists to operationalize machine learning models and implement MLOps standards for production-grade AI initiatives.
Own end-to-end pricing analytics and measurement, including the development of predictive models for elasticity and incrementality. Translate complex data into actionable insights and recommendations for senior leadership to influence pricing strategy.
Lead the identification, onboarding, and launch of emerging and celebrity-led brands on the iHerb global platform. Coordinate cross-functionally with marketing, creative, and product teams to execute high-impact go-to-market strategies and optimize brand performance.
Lead the development and orchestration of the annual marketing calendar to drive engagement and conversion in the health and wellness e-commerce space. Coordinate across merchandising, global channel, and regional teams to ensure seamless execution of integrated digital campaigns.
The CRM Program Lead owns key lifecycle marketing channels including Direct Mail, SMS, and Opt-In growth to drive customer engagement and retention. They are responsible for defining strategies, managing end-to-end campaign execution, and analyzing performance metrics to improve lifetime value.
Execute and optimize paid media campaigns across platforms like Google, Meta, and TikTok to drive customer acquisition and revenue. Manage day-to-day operations including budget pacing, creative rotations, and performance reporting for the North American market.
Manage and support employment-related litigation, claims, and dispute resolution matters while advising HR on workplace risk. Coordinate with outside counsel and develop employment policies to mitigate legal exposure.
Lead and scale iHerb's global localization function across 36+ languages, ensuring linguistic accuracy and regulatory compliance. Oversee translation operations, vendor relationships, and the end-to-end localized user journey to drive efficiency and growth.
Lead the evolution of the planning and execution ecosystem by optimizing end-to-end IBP and inventory processes. Design and configure SAP IBP architecture to shift planning from calendar-driven cycles to actionable, exception-based workflows.
