Own and execute the end-to-end design experience for core shopping features on a global e-commerce platform. Lead the design lifecycle from discovery and user journey mapping to final pixel-perfect delivery in collaboration with engineers and product managers.
iHerb, LLC
37 Remote Job Openings at iHerb, LLC
Lead the strategic design vision and end-to-end experience for a global e-commerce platform. This role involves governing the design system, mentoring other designers, and partnering with executive leadership to influence product roadmaps.
Lead the design, implementation, and optimization of SAP Ariba solutions for procurement and supply chain management. Act as the primary subject matter expert and liaison between suppliers, business stakeholders, and technical teams.
Lead paid acquisition and performance media growth across key Asia-Pacific markets to scale efficient customer acquisition and improve ROAS. Manage the full-funnel paid media process, combining high-level strategy with hands-on execution across various global and regional platforms.
Lead the evaluation, curation, and expansion of the product assortment for the European region by identifying high-potential brands and securing competitive commercial terms. Manage vendor partnerships and use data-driven insights to drive category growth and revenue while ensuring regional compliance.
EU Labeling & Product Notification Submission Specialist II
iHerb, LLC
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Full Time
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12 days ago
iHerb, LLC
Manage end-to-end product labeling compliance and regulatory notification submissions across EU member states. Ensure all products are accurately labeled and registered in relevant portals prior to market entry.
Lead the strategic development and deployment of agentic AI solutions to improve internal efficiencies within the Revenue Organization. This includes designing AI-driven tools to automate processes across Marketing, Pricing, Promotions, and Merchandising.
Lead the Secure Development Lifecycle assurance processes and security automation technologies to harden product security. Drive security design reviews, threat modeling, and manage penetration testing and bug bounty programs.
Develop and scale machine learning systems and platforms to enhance customer experience and automate business processes. Partner with data scientists and software developers to deploy predictive models into production using robust software engineering practices.
The analyst will configure and optimize end-to-end transportation planning processes, focusing on carrier selection and freight cost management. They are responsible for translating business requirements into technical SAP TM solutions and ensuring integration with S/4HANA modules.
Develop and maintain enterprise-grade IOT and Warehouse Execution systems using the Microsoft .NET stack. Collaborate with agile engineering teams to deliver scalable software solutions and ensure system reliability in high-volume warehouse environments.
Lead the development of GenAI-powered product experiences and shared AI platform infrastructure, including RAG pipelines and conversational agents. Own the end-to-end production lifecycle, including observability, monitoring, and on-call rotation for AI systems.
Build and modernize iHerb's business-critical product catalog across the full stack, including backend services and React frontend. Responsibilities include end-to-end feature delivery, AI-assisted development, and owning production observability and incident response.
Design and modernize iHerb's Business Applications for Order-to-Cash and Supply Chain domains to provide a scalable foundation for growth. Collaborate with business leaders to translate organizational goals into technology strategies and maintain the enterprise application architecture roadmap.
Own the end-to-end technical strategy and architecture for iHerb's global iOS and Android mobile platforms. Lead the mobile modernization effort and establish AI-driven SDLC standards to improve engineering velocity and quality.
Director, Product Management - Global Store Discovery
iHerb, LLC
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Full Time
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17 days ago
iHerb, LLC
Lead the global digital shopping discovery experience across web and mobile apps, owning the strategy for the homepage, search, and product listing pages. Drive cross-functional delivery and experimentation to improve product findability, conversion, and customer retention.
Lead and scale critical operational functions including content, localization, and product onboarding for a global ecommerce business. Drive operational transformation by implementing AI-enabled solutions and optimizing cross-functional workflows to improve efficiency and scalability.
Own the end-to-end technical strategy for iHerb's AI Platform and GenAI product experiences, including the shared infrastructure and user-facing AI layers. Lead the design of retrieval infrastructure, model lifecycles, and evaluation frameworks while mentoring senior engineers.
Own the end-to-end technical strategy and architecture for iHerb's product catalog platform, leading modernization efforts and defining service boundaries. Set the AI-native engineering bar and mentor senior engineers to ensure scalable, high-quality software delivery.
Develop, implement, and maintain scalable RPA solutions using UiPath with a focus on identity and user access control. Partner with business units to gather requirements, design workflows, and provide support for 24/7 operations.
The analyst will configure and optimize end-to-end supply chain planning processes within SAP IBP, focusing on Demand, Supply, and S&OP modules. They are responsible for translating business requirements into technical solutions and managing integrations with SAP S/4HANA.
Design and build scalable data pipelines, integrations, and architectures to support a modern data ecosystem. Collaborate with data scientists to operationalize machine learning models and implement MLOps standards for production-grade AI initiatives.
Own the strategy and execution of growth initiatives to improve acquisition, conversion, and retention across B2C ecommerce platforms. Lead cross-functional squads to run high-velocity experiments and optimize the customer journey funnel.
Lead the evolution of personalization and AI-driven experiences to enhance product discovery and customer journeys. Define the strategic roadmap and collaborate with cross-functional teams to implement generative AI and recommendation algorithms.
Own the strategy, roadmap, and execution of iHerb's core MarTech ecosystem, including CDPs and orchestration platforms. Partner with Engineering and Marketing to deliver scalable integrations and drive strategic build vs. buy decisions for global growth.
Lead the identification, onboarding, and launch of emerging and celebrity-led brands on the iHerb global platform. Coordinate cross-functionally with marketing, creative, and product teams to execute high-impact go-to-market strategies and optimize brand performance.
Own end-to-end pricing analytics and measurement, including the development of predictive models for elasticity and incrementality. Translate complex data into actionable insights and recommendations for senior leadership to influence pricing strategy.
The CRM Program Lead owns key lifecycle marketing channels including Direct Mail, SMS, and Opt-In growth to drive customer engagement and retention. They are responsible for defining strategies, managing end-to-end campaign execution, and analyzing performance metrics to improve lifetime value.
Execute and optimize paid media campaigns across platforms like Google, Meta, and TikTok to drive customer acquisition and revenue. Manage day-to-day operations including budget pacing, creative rotations, and performance reporting for the North American market.
Lead the development and orchestration of the annual marketing calendar to drive engagement and conversion in the health and wellness e-commerce space. Coordinate across merchandising, global channel, and regional teams to ensure seamless execution of integrated digital campaigns.
Manage and support employment-related litigation, claims, and dispute resolution matters while advising HR on workplace risk. Coordinate with outside counsel and develop employment policies to mitigate legal exposure.
Define and scale iHerb's global brand strategy, positioning, and architecture to ensure consistency across all international markets and channels. Lead the internal creative studio and establish brand governance frameworks to align business objectives with creative execution.
Lead and scale iHerb's global localization function across 36+ languages, ensuring linguistic accuracy and regulatory compliance. Oversee translation operations, vendor relationships, and the end-to-end localized user journey to drive efficiency and growth.
Lead end-to-end source-to-contract processes and develop sourcing strategies for indirect spend categories to deliver value in cost and quality. Manage supplier partnerships and collaborate with internal stakeholders to align sourcing with business objectives.
Lead the execution and strategy of the U.S. and Canada carrier network to improve outbound direct-to-consumer delivery solutions. Act as the primary liaison with transportation vendors and cross-functional teams to drive logistics efficiencies and enhance customer experience.
Lead the evolution of the planning and execution ecosystem by optimizing end-to-end IBP and inventory processes. Design and configure SAP IBP architecture to shift planning from calendar-driven cycles to actionable, exception-based workflows.
The HRIS Analyst is responsible for the maintenance, optimization, and day-to-day support of HR systems, specifically the Workday platform. Key duties include managing the service desk ticket queue, configuring system functionalities, and designing Workday reports and dashboards.