Merchandising Operations Specialist

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. 

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

*REMOTE (MUST RESIDE IN SOUTHERN CALIFORNIA)*

Job Summary: 

The Merchandising Operations Specialist supports execution of merchandising priorities by leading project coordination, maintaining and improving processes, maintaining data integrity, and driving cross-functional alignment. This role is responsible for ensuring timelines are met, processes are optimized, and merchandising initiatives are executed efficiently at scale

Job Expectations:

• Own project tracking for key merchandising initiatives, including building and maintaining timelines, monitoring progress, and ensuring accountability across stakeholders
• Identify, develop, and implement process improvements to enhance operational efficiency and support scalable merchandising workflows
• Development of AI solutions to to enhance speed of execution
• Coordinate cross-functional efforts with partners, including Marketing and IM&P, to ensure alignment and timely execution of merchandising programs
• Maintain and report on merchandising data to provide visibility into project status, priorities, and performance
• Oversee accuracy and ongoing maintenance of Master Vendor Data
• Data extraction from systems to support needs of team and cross functional partners
• Track and manage supplier and brand information in alignment with merchandising priorities and initiatives
• Lead execution of special projects, ensuring deliverables are completed on time and aligned with business needs
• Coordinate merchandising team operations, including organizing meetings, managing communications, and supporting team events

Knowledge, Skills and Abilities:

Required:         

• Strong project coordination and organizational skills with the ability to manage multiple initiatives simultaneously
• High attention to detail, particularly with data accuracy and process execution
• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task

Preferred:

• Experience working with product, vendor, or merchandising data

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
• Familiarity with AI tools and platforms to support productivity, reporting, or process optimization

Experience Requirements:

Generally requires a minimum of three (3) to five (5) years of experience in merchandising, operations, e-commerce, or a related field

Education Requirements: 

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.

#LI-ME1

#Remote

Compensation:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.