The Senior Manager will coach a portfolio of hotels through service improvement programs by identifying guest friction points and facilitating root cause analysis. They will act as a trusted advisor to hotel leadership teams to drive sustainable performance improvements and ensure consistent execution of brand standards.
The role involves troubleshooting technical issues, configuring system databases, and managing the deployment and migration of property management systems for hotels. You will also provide remote or onsite training and support to hotel staff across various departments.
The Director of Platform Activation leads the program management strategy and execution for high-value global initiatives. They act as a bridge between executive leadership, product, and technology teams to ensure alignment and successful delivery of strategic objectives.
The Complex Director of Leisure Sales will manage the solicitation of new customer relationships and accounts, including wholesalers and luxury travel agencies, while maintaining existing accounts. They will also mentor sales managers to achieve sales goals and develop marketing initiatives for key accounts.
The Manager of Quality Assurance will perform routine audits across 100+ hotels to ensure compliance with brand standards, cleanliness, and guest safety. They will also collaborate with internal teams to address inquiries and coordinate travel and scheduling for quality assurance evaluations.
The Senior Analyst is responsible for managing franchise relicensing, change of ownership processes, and contract amendments. They collaborate with internal teams and external stakeholders to ensure compliance with brand standards and support growth strategy.
Develop and manage an integrated content strategy and editorial calendar for the All-Inclusive & Resorts portfolio across B2B and B2C channels. Lead social media channel strategy and collaborate with cross-functional teams to amplify portfolio stories through PR, podcasts, and partnerships.
Lead the global HR Technology Product organization to oversee the strategy, delivery, and evolution of Human Capital Management platforms. Partner with business leaders to translate enterprise priorities into product roadmaps that enhance the Team Member experience.
Provide end-to-end project management for luxury hotels, resorts, and branded residences from planning through opening. Lead design reviews, monitor project schedules and risks, and ensure alignment with brand standards and operational requirements.
The Director of HWS Operations will lead end-to-end process optimization and execution to improve sales efficiency and seller performance. They will also manage change management efforts for new systems and processes while coordinating across various internal functional teams.
The Senior Manager will oversee account management and development for a vertical roster of accounts in Brazil to drive revenue and market share. They will also coach team members and collaborate with hotels and brand representatives to facilitate contracting and sales strategy.
The Director of Account Management oversees a portfolio of accounts to drive relationship management, customer success, and year-over-year growth. They serve as the primary contact for customer leadership, coordinating strategic initiatives and managing supplier-related escalations.
The manager will oversee account development and strategy for a roster of domestic accounts in Brazil to drive revenue and market share growth. They will also facilitate the annual contracting process and maintain strong relationships with hotels and brand representatives.
The Complex Sales Manager will manage the solicitation of new customer relationships and maintain existing accounts for Hilton Los Cabos and Conrad Punta Mita. They will also negotiate contracts, prepare sales forecasts, and collaborate with internal departments to drive profitable growth.
The manager will lead account development and solicitation for a specific roster of accounts in Mexico to grow market share and revenue for Hilton. They are responsible for managing the annual contracting process and maintaining strong relationships with both hotels and brand representatives.
The Sales Manager is responsible for generating and managing group sales for the Bogota site. They must deliver memorable hospitality experiences that align with the company's core values and standards.
The Regional Director of Revenue Management oversees revenue performance and commercial activation plans across a portfolio of resort and urban assets. They are responsible for mentoring commercial team members and building partnerships with operations and ownership groups to drive profitable growth.
The Associate GDCM Deployment PEP will support the deployment of Hilton's new Property Management System across various locations. This role involves managing technical changes and engaging with property teams to ensure successful system implementation.
Support the deployment of the Property Engagement Platform (PEP), Hilton's new PMS system. Work within the Global Deployment & Change Management team to implement cutting-edge hospitality technologies.
The Operational Excellence Manager drives regional strategy to improve productivity and labor efficiency across JKM hotels. This includes monitoring KPIs, leading Time & Motion studies, and training hotel teams on OE tools.
Manage corporate accounts and solicit new business to drive total hotel revenue across rooms, catering, and F&B outlets. Focus on expanding existing business through promotional efforts and delivering memorable guest experiences.
Lead a team of sales professionals to execute the company's business travel strategy and drive revenue growth across corporate and extended stay segments. Collaborate with internal partners and external TMCs to enhance market share and manage the annual RFP process.
Lead strategic commercial initiatives across a portfolio of hotels in the US and Canada to increase revenue and market share. Manage the Regional Director of Sales team and act as a liaison between regional leadership, operations, and ownership groups.
Lead account management and business development functions for Hilton Supply Management across Japan, Korea, and Micronesia. Focus on driving revenue, managing senior stakeholder relationships, and converting leads into active customers.
Define and lead a multi-year product vision and roadmap for global pricing capabilities, incorporating AI and automation. Lead the redesign of pricing processes and technology to create a scalable, intelligent pricing ecosystem.
Architect next-generation cloud platforms and implement enterprise DevOps architectures and tooling strategies. Lead the development of CI/CD pipelines and manage Kubernetes clusters to ensure seamless software deployment.
