Operational Excellence Manager – JKM Region

What will I be doing?

As the Operational Excellence Manager, you will be responsible for performing the following tasks to the highest standards:

•    Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives.
•    Establish and monitor productivity benchmarks and KPIs across JKM hotels.
•    Ensure weekly LMS reporting discipline and data accuracy.
•    Analyze labor productivity trends and provide actionable insights.
•    Collaborate with hotel leadership to improve rostering discipline and labor alignment.
•    Lead and support Time & Motion studies across properties.
•    Train OE Champions and hotel teams on OE tools and methodologies.
•    Identify and share best practices across hotels.
•    Support change management and continuous improvement culture.
•    Various ad hoc projects as required