Manage end-to-end onboarding with payment providers and negotiate favorable commercial terms. Oversee account management, draft technical specifications for integrations, and conduct market research on payment methods.
Growe Talents
31 Remote Job Openings at Growe Talents
You will own the end-to-end product lifecycle, from strategy and discovery to delivery and continuous optimization. You will collaborate with cross-functional teams to drive product-led initiatives that improve engagement and operational efficiency.
The Customer Support Team Leader will oversee regional support operations, managing supervisors and teams to ensure high-quality service and performance. They will also analyze operational data to drive strategic improvements and collaborate with cross-functional departments to enhance the overall customer experience.
The R&D Media Buyer will research, test, and launch campaigns across various paid acquisition channels while managing App Store Optimization to improve organic visibility. They will also analyze test results, document learnings, and collaborate with cross-functional teams to optimize bidding strategies and performance metrics.
Administer compensation and benefits programs and manage the monthly payroll cycle for the Customer Support team. Develop internal policies and partner with Finance and People Ops to align rewards practices with business needs.
Perform regular testing of web, native apps, and PWA products, focusing on payment flows, CRM, and marketing mechanics. Identify and document bugs while collaborating with cross-functional teams to ensure a high-quality gaming experience.
The role involves monitoring real-time casino and payment risk alerts to detect fraud and suspicious player behavior. The manager will analyze transactions and risk signals to resolve cases and improve operational processes.
Develop and maintain user loyalty programs and gamification mechanics such as lootboxes and minigames. Manage CRM bonus campaigns, analyze user behavior metrics, and collaborate with cross-functional teams to improve engagement flows.
The role involves identifying, onboarding, and managing affiliate partners to expand the network and increase program performance. Responsibilities include monitoring traffic, preventing fraud, and developing incentive programs to optimize ROI.
Manage daily operations of an outbound call center team, ensuring KPI achievement through monitoring and performance reviews. Provide coaching to agents and optimize communication scripts and workflows to maintain high efficiency.
Manage the full-cycle recruitment process from sourcing and screening to offers for various levels and international locations. Collaborate with hiring managers to define needs and maintain the company's employer brand through effective communication.
The role involves building and scaling satellite websites to drive traffic and conversions across multiple target geographies. Responsibilities include managing technical SEO, developing link-building strategies, and using AI tools to automate content production.
Provide L1-L2 technical support for end users and maintain corporate IT infrastructure including hardware and software. Handle support tickets according to SLA requirements and manage endpoint security and system administration tasks.
Analyze player behavior across the full funnel to provide actionable product recommendations and design A/B tests to measure feature impact. Develop self-service dashboards and manage web analytics implementation to ensure high data quality and clear KPI monitoring.
The role involves monitoring billing KPIs and investigating payment anomalies to ensure stable performance. The manager will optimize payment flows and collaborate with cross-functional teams to improve overall payment operations.
Plan, launch, and optimize ad campaigns across Facebook, TikTok, and Google UAC to maximize ROMI and player acquisition. Collaborate with creative teams to develop platform-specific assets and monitor competitor trends in the iGaming market.
Develop and optimize gamification mechanics, tournaments, and loyalty programs to increase player engagement and lifetime value. Collaborate with CRM, Product, and BI teams to analyze player behavior and implement innovative growth strategies.
Build and own the DevSecOps function from the ground up, defining the strategy, roadmap, and security controls across the software development lifecycle. Implement secure CI/CD practices, cloud security standards, and vulnerability management processes to protect infrastructure and applications.
Plan and execute CRM campaigns across Email, SMS, and Push to drive player activation and retention for Casino and Sportsbook products. Manage the promotional calendar and utilize automation tools to optimize customer engagement and scale CRM processes.
Manage and process primary user verification documents and review results from third-party identity providers. Detect fraudulent activity in identity and payment documents while ensuring data accuracy and adherence to SLA targets.
Manage a portfolio of pre-VIP players to drive engagement, retention, and progression toward VIP status through personalized communication and data-driven insights. Collaborate with internal teams to resolve customer issues and achieve KPIs related to customer growth and portfolio performance.
Develop and execute a comprehensive VIP strategy to manage the lifecycle of high-value players, focusing on retention and loyalty growth. Lead the VIP management team while optimizing bonus models and monitoring key KPIs like LTV and ARPU.
Manage and grow a portfolio of high-value VIP clients in the iGaming industry to drive engagement and loyalty. Collaborate with cross-functional teams to improve the VIP experience and support business expansion into new markets.
Oversee daily support operations to ensure agent productivity, service continuity, and high-quality customer interactions. Manage escalated complaints, track KPIs, and lead initiatives to improve support workflows and service quality.
Monitor customer support interactions to ensure compliance with policies and provide detailed feedback to agents. Create and present reports on quality metrics and collaborate with teams to establish best practices and improve overall service.
Manage and resolve customer inquiries via live chat and ticketing systems for the Spanish-speaking market. Collaborate with internal teams to troubleshoot complex issues and improve service workflows.
Monitor customer support interactions to ensure compliance with policies and provide detailed feedback to agents. Create and present quality metric reports to identify trends and implement process improvements.
Plan and execute CRM campaigns across Casino and Sportsbook verticals to optimize player acquisition, retention, and reactivation. Manage promotional calendars and collaborate with product teams to enhance CRM processes and automation tools.
The role involves recommending qualified professionals to the Growe Talents Referral Program. Participants are expected to provide candidate details and CVs for specific vacancies.
Develop and optimize gamification mechanics, tournaments, and loyalty programs to increase player engagement and lifetime value. Collaborate with cross-functional teams to analyze player behavior and implement innovative growth opportunities.
The Product Manager will gather and translate business requirements into technical specifications for development teams. They will also analyze product metrics and conduct A/B testing to optimize platform performance and user experience.
