Build and own the DevSecOps function from the ground up, defining the strategy, roadmap, and security controls across the software development lifecycle. Implement secure CI/CD practices, cloud security standards, and vulnerability management processes to protect infrastructure and applications.
Growe Talents
23 Remote Job Openings at Growe Talents
Manage day-to-day payment operations, including PSP integrations, transaction monitoring, and cashier UX improvements. Analyze payment performance and collaborate with internal teams and providers to optimize transaction success and stability.
Plan and execute CRM campaigns across Email, SMS, and Push to drive player activation and retention for Casino and Sportsbook products. Manage the promotional calendar and utilize automation tools to optimize customer engagement and scale CRM processes.
Manage and process primary user verification documents and review results from third-party identity providers. Detect fraudulent activity in identity and payment documents while ensuring data accuracy and adherence to SLA targets.
Manage a portfolio of pre-VIP players to drive engagement, retention, and progression toward VIP status through personalized communication and data-driven insights. Collaborate with internal teams to resolve customer issues and achieve KPIs related to customer growth and portfolio performance.
Develop and execute a comprehensive VIP strategy to manage the lifecycle of high-value players, focusing on retention and loyalty growth. Lead the VIP management team while optimizing bonus models and monitoring key KPIs like LTV and ARPU.
Support the launch of new payment service providers and optimize payment flows to improve transaction success and customer experience. Analyze operational metrics and collaborate with international partners to maintain stable payment operations.
Manage and grow a portfolio of high-value VIP clients in the iGaming industry to drive engagement and loyalty. Collaborate with cross-functional teams to improve the VIP experience and support business expansion into new markets.
The role involves monitoring casino and payment risk alerts in real-time to detect fraud and suspicious player behavior. The manager will analyze transactions and risk signals to resolve cases according to internal procedures.
Act as the primary HR contact managing the full employee lifecycle from onboarding to offboarding. Partner with managers to enhance performance management, provide leadership coaching, and drive employee engagement strategies.
Build and grow the social media presence of a new iGaming brand in the Latin American region across platforms like Instagram, TikTok, and Telegram. Develop creative content strategies, including viral short-form videos and UGC, while establishing SMM processes from scratch.
Define and drive the company-wide AI strategy and adoption roadmap across products, engineering, and operations. Lead the integration of AI tools into workflows and foster an AI-driven culture through internal consulting and education.
Oversee daily support operations to ensure agent productivity, service continuity, and high-quality customer interactions. Manage escalated complaints, track KPIs, and lead initiatives to improve support workflows and service quality.
The role involves identifying and managing affiliates to drive growth for betting and casino offers while monitoring performance and compliance. Responsibilities include creating promotional assets, analyzing KPIs, and resolving operational or technical issues for partners.
Build and maintain long-term relationships with high-value affiliates while negotiating custom deals and exclusive offers. Collaborate with marketing teams to align affiliate strategies with business goals and represent the company at industry conferences.
Manage and resolve customer inquiries via live chat and ticketing systems for the Spanish-speaking market. Collaborate with internal teams to troubleshoot complex issues and improve service workflows.
Monitor customer support interactions to ensure compliance with policies and provide detailed feedback to agents. Create and present reports on quality metrics and collaborate with teams to establish best practices and improve overall service.
Monitor customer support interactions to ensure compliance with policies and provide detailed feedback to agents. Create and present quality metric reports to identify trends and implement process improvements.
The HR Generalist will manage the end-to-end employee lifecycle, including onboarding, performance reviews, and offboarding. They will partner with managers to implement performance management practices and provide strategic coaching to leadership.
Plan and execute CRM campaigns across Casino and Sportsbook verticals to optimize player acquisition, retention, and reactivation. Manage promotional calendars and collaborate with product teams to enhance CRM processes and automation tools.
The role involves recommending qualified professionals to the Growe Talents Referral Program. Participants are expected to provide candidate details and CVs for specific vacancies.
Develop and optimize gamification mechanics, tournaments, and loyalty programs to increase player engagement and lifetime value. Collaborate with cross-functional teams to analyze player behavior and implement innovative growth opportunities.
The Product Manager will gather and translate business requirements into technical specifications for development teams. They will also analyze product metrics and conduct A/B testing to optimize platform performance and user experience.
