You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
You will drive revenue growth by managing the full sales cycle, from initial discovery to negotiation and closing for both new and existing customers. Additionally, you will act as a trusted advisor, leveraging data to identify expansion opportunities and refining the company's commercial playbooks.
You will manage supplier relationships, including job boards and media agencies, while overseeing marketplace integrations and product launches. Additionally, you will lead strategic projects and implement AI-driven automation to optimize supplier operations.
Manage end-to-end accounting processes, including daily bookkeeping, general ledger maintenance, and the preparation of monthly and annual financial statements. Ensure tax compliance and drive the automation of finance workflows using modern AI tools.